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25 comments
ash A.
March 20, 2018
Thanks for all the information in your post!
I have a question – I’m trying to book (one-way) first class tickets for my family of 3 using points. I have flexibility with the departure dates, so I waitlisted a bunch of dates.
Now, I don’t see anything on the website that shows the dates/flights/number of tickets that are waitlisted? How can I find them? (I didn’t see any email either confirming my waitlist request.)
Thanks!
Alex Miller
March 20, 2018
Sorry to hear your troubles here! Your waitlist requests would be under the “Bookings” tab when you login to singaporeair.com. If they aren’t there, I would definitely call them at +1 (800) 742-3333 or email at: us_reservations@singaporeair.com.sg
For those waitlist requests to have been “reserved”, you would have needed enough miles in your account to cover them. Was that the case at the time?
Haniel
November 24, 2019
Did the waitlist ever cleared up. I would like to book for my family of 3 also. Do you mind sharing the experience?
ash
March 22, 2018
Thanks for the reply, Alex! I realized when I re-did the process, that I had just not completed it all the way through to the end.
I really appreciate you responding and trying to help me out!
Alex Miller
March 23, 2018
No problem – happy you got it worked out 🙂
Jonathan
May 02, 2018
Where are you seeing waitlist or even any flights using KrisFlyer points for these rates? Best I see one way from JFK to FRA is 130k miles/points…
Latisha
May 29, 2018
Please enlighten me on where you saw a one way first class for 120k NYC-SIN? I just checked and I see this same flight for 225k one way.
Michael McHugh
June 02, 2018
Hi Latisha
Search for first class on the Singapore Airlines website as far out as the calendar will allow you. First Class award space is hard to find but should be available the further out that you look. Alex found award space on this route and will flying from NYC to SIN later this year. Taxes and fees will be about $49 one-way.
GregR
July 16, 2018
Any chance your Singapore Airlines Redemption Comparison is based on old data? The Star Alliance Round-trip Award is 305k (152.5k for one-way award) for North America to Southwest Pacific in First Class as of 7 Dec. 2017, if I’m reading Singapore’s chart correctly: https://www.singaporeair.com/saar5/pdf/ppsclub_krisflyer/charts/StarAlliance_RoundTrip.pdf
Still a great deal to add United domestic first class between your home airport and JFK for only 500 miles extra on a one-way award, but it’s no longer a way to save almost 25k in each direction.
Michael McHugh
July 17, 2018
Hi GregR
Great catch here. You’re correct in that RT is 305k, so OW is 152.5k from North America to the Southwest Pacific. I’ve updated the post.
We agree that it’s still a solid deal for +500 miles to add on a domestic first class flight from your home airport.
Chad
February 26, 2020
Hi Michael, can you elaborate on what you mean by that? I don’t see anything in the article about “”+500 miles to add on a domestic first class flight from your home airport.” ?
I have waitlisted a bunch of JFK-FRA flights for my wife and I. We live in Grand Rapids, MI and it would be awesome to be able to add that segment of the flight for only 500 miles!! Thanks 🙂
Kirk Benson
August 28, 2018
We have a river cruise in Germany booked next September, so I’m thinking of booking the suites from JFK-FRA if possible. The dates are bookable until next month, but I did look at days in August, and there were no saver fares available. Then when I look at close in weeks I see waitlisted saver fares.
I’m thinking that I should book business fares; can one get on a waitlist to upgrade if space becomes available?
Michael McHugh
August 29, 2018
Hi Kirk
The way that I understand the SQ waitlist policy is that you can only waitlist for a flight if you have the required amount of miles for that flight. For example, if business class required 100k SQ miles, you’d need that many in your account to waitlist.
If you want to upgrade to a different fare class, you will use this award chart.
If I’m following your question correctly, you can’t book a non-saver business fare and on the same flight waitlist at the saver fare level.
Seth
November 22, 2019
This article is a bit misleading. Singapore airlines doesnt always release first class / award space. For example suites awards for any flights in the new suites product is essentially impossible to get. As for the JFK-FRA-SIN flight, the airline doesn’t released any saver awards during certain times of the year no matter how early you book.
Jarrod West
November 25, 2019
Hi Seth,
Sorry that you feel the article is misleading. In instances where the award space you’re looking for is not available, you can put yourself on the waitlist for when it opens up.
Chad
February 20, 2020
For booking a Suites flight on an A380, Is there anyway to wait to transfer your points from Chase (or other partner) until after a waitlist flight is confirmed?
Has anyone successfully done this by calling in and saying something like “If you can confirm the flight for me, I can transfer the points immediately”?
I have enough Chase points, but I would hate to transfer them and then not get confirmed for a flight….
Thanks!
Jarrod West
February 20, 2020
Hi Chad,
If the availability comes through for you, you can call Singapore and ask that the place the ticket on hold for you while you transfer the miles over. Here is a post that explains there the process in more detail: /airline-award-hold-policies-fees#Airlines-That-Allow-Award-Holds
Chad
February 20, 2020
Thanks for the advice Jarrod, but I noticed you said “If the availability comes through…” and that’s a bit confusing to me. My question is specifically about “wait listing” singapore suites flights (as every single date I’ve checked for the JFK-FRA route only allowed you to waitlist a saver fare). My understanding is the website does not allow you to get on the waitlist for a flight unless you have the points in your singapore airlines account? Is there some way around this?
Thanks again.
Jarrod West
February 20, 2020
Hi Chad,
I see, and yes you’re correct – the waitlist does require you to have the miles in your account already. Unfortunately, there is no way around this at this time.
Chad
February 25, 2020
Hi again Jaarod. Ok, I transfered 172,000 points (2x 86,000 points) to Singapore for a flight for my wife and I. I was able to get on the waitlist for 3 flights, but it doesn’t seem to allow me to waitlist any more flights. I now just get an error that says:
“We cannot process your request right now. Please try again later, or get in touch with your local Singapore Airlines office.”
Is there a limit to how many flights you can be on the waitlist for at once? Or, perhaps, is there a limit to how many you can join on the same day? Should I try again in a couple days to get on more waitlists? And do you know the likelihood of getting a waitlisted flight approved? Thanks again!
Jarrod West
February 25, 2020
Hi Chad,
I am not aware of any limit Singapore places on the number of flights you can waitlist. I would contact their customer service team directly to see what the issue is. I hope you’re able to book one soon!
Chad
February 25, 2020
Ok, will do! Thanks again Jarrod!
If we do get approved, since I booked 2 seats for my wife & I, will we automatically be put together in one of the shared bed suites (route is JFK-FRA on the A380) or is there a chance we could somehow be put in non adjoining seats across the isle from each other? (that would ruin the fun)
And do you happen to know what the chances are of getting a waitlisted flight for 2 people approved? I was going to try to waitlist 6 flights….but maybe I should try more?
Jarrod West
February 26, 2020
Hi Chad,
I do not believe you will be automatically put together in one of the shared seats. It will depend entirely on what seats are available.
Chloe
July 12, 2022
hi you mentioned in your article that Singapore (SIN) – Zurich (ZRH) on SQ345 and SQ346 only from October 30, 2022 (~12 hr 40 min), do you mean they will be using A380 from 30 Oct onwards for Sin – Zurich Route? Because I am booked for Mar 2023 Sin to Zurich but they are using 777-300er. Thanks!
Sam
October 10, 2022
Anyone know how much SQ compensation is per passenger for first class suite broken seats or IFE issues? Thanks in advance.
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