Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used...
Edited by: Kellie Jez
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...
28 comments
Renee Guevara
March 08, 2018
I have a question. When booking a flight and I have points on my account from flying and I have points from my Hawaiian airlines credit card, how do I bundle them to redeem? My daughter will be attending college there (from California) I want to be sure this can be done before being their credit card!
Alex Miller
March 08, 2018
When you setup your Hawaiian credit card account, you likely put into your Hawaiian frequent flier number so that the points would deposit into there. If that’s not occurring, my recommendation is to call the CC company and request that your FF is added.
AJ
September 09, 2018
I can’t find any reference to United being a partner with Hawaiian. I would love to use my Hawaiian miles to go non-stop from SFO to PPT on United. Do you have any more information on United partnership with Hawaiian as referenced at the top of this article?
Christine Krzyszton
September 10, 2018
Hawaiian Airline miles can be redeemed for flights on Jet Blue, Virgin Atlantic, Virgin Australia, and Korean Air. http://hawaiianair.custhelp.com/app/answers/detail/a_id/528
United is a partner for earning United miles on the Hawaiian Airline flights referenced here. https://www.united.com/ual/en/us/fly/mileageplus/earn-miles/airline-partners/hawaiian-airlines.html
Linda Marsh
September 19, 2018
How do I use my Hawaiian air miles to fly from Portland,Oregon to Tucson,Arizona?
Christine Krzyszton
September 19, 2018
Hi Linda and thanks for the question. You can redeem Hawaiian Airline miles only on Hawaiian Airlines and partner airlines Jet Blue, Virgin Atlantic, Virgin Australia, and Korean Air. Some of these airlines don’t even fly out of Portland and none fly direct to Tucson. However, Delta, United, American, Frontier and Alaska Airlines frequently have flights for around $100 each way to Tucson from Portland, a very good value. Here are some examples: https://www.google.com/flights/#flt=PDX.TUS.2018-11-10*TUS.PDX.2018-11-14;c:USD;e:1;sd:1;t:f
Karen Kelly
December 25, 2019
Hi Christine
Do you know how to redeem Hawaiian Airline miles on JetBlue? I recently obtained the Barclays card and was advised that the only way to redeem Hawaiian Air miles is by phone call to them. I am looking for a very popular route JFK-LAX on Jetblue and the Hawaiian agent advised that it would be 90,000 miles which is outrageous! I checked several off-peak dates for 2020 and the miles were the same. Do you have any experience with this?
Thank you.
Karen
Jarrod West
December 26, 2019
Hi Karen,
The number of Hawaiian miles needed to book a Jetblue flight is tied to the cash price of the Jetblue ticket. You can read more about this on the Hawaiian Airlines website: https://hawaiianair.custhelp.com/app/answers/detail/a_id/528/~/redeem-hawaiianmiles-on-partner-airlines
DaveS
May 05, 2019
My takeaway from this comprehensive and helpful article is that HA miles are just not very useful to me. As you say, a couple of potential sweet spots, but mostly values are inferior to other programs across the board. I have a decent balance and have been trying to find worthwhile redemptions, so this will help, but pretty much I’m at the point of taking what I can get and letting the program go.
Kim
September 28, 2019
How do I avoid paying the $89 Annual Fee for the Hawaiian Airlines credit card? I want to save my 62,000 miles from expiring. Could I save them for 18 months by simply using my chase credit card and buying something for $5 thru the Hawaiian Airlines shopping portal? With each small purchase do I extend the expiration clock by 18 months?
Jarrod West
September 29, 2019
Hi Kim,
Yes, purchasing something through the Hawaiian Airlines Shopping Portal will keep your miles from expiring and re-set the 18-month clock.
Thanks for reading!
Charles
June 28, 2020
Any update on the best (ie, cheapest) way to extend miles now that the shopping portal has been discontinued? Thank you for your services!
“Effective 6/2/20, the HawaiianMiles Online Mall program will be discontinued.” https://partners.hawaiianairlines.com/OnlineMall.aspx
Jarrod West
June 29, 2020
Hi Charles,
Do you have the Hawaiian Airlines credit card? If so, making a purchase on the card will extend the clock. If not, the only remaining option would be to use some of the miles or earn some additional ones by booking a flight.
Thanks for reading!
mary lazzara
December 23, 2019
I just returned from a trip to Hawaii on Hawaiian Airlines last month where they offered all passengers the opportunity to apply for their Credit Card through Barclays (60,000 miles and no minimum spend – just one purchase). Since Hawaiian is partners with JetBlue I applied and received the card. The bad news is that the only way to book a JetBlue award ticket with Hawaiian Miles is by telephoning Hawaiian Air. Looking to book a one-way ticket on a popular route (NY-LAX) was 90,000 miles -outrageous. I asked the agent to try several dates at different times of the year and it seems that a $150 JetBlue flight costs 90,000 Hawaiian miles. I was wondering if anyone else has more information – I cannot understand this valuation and hope that the agent I spoke to was incorrect. Thanks for your help.
Jarrod West
December 26, 2019
Hi Mary,
According to the Hawaiian Airlines website, what you were told does not seem accurate. The Hawaiian Airlines website states that a flight that costs $150 should cost somewhere between 15,000 to 20,000 miles. Here are the details on the Hawaiian site: The number of Hawaiian miles needed to book a Jetblue flight is tied to the cash price of the Jetblue ticket. You can read more about this on the Hawaiian Airlines website: https://hawaiianair.custhelp.com/app/answers/detail/a_id/528/~/redeem-hawaiianmiles-on-partner-airlines
Bob Pruitt
January 03, 2020
I have a friend who lives in Hanoi, Vietnam, who I taught English with last year, in Hanoi. He has been on heart meds for a while, but now needs heart surgery sometime in the near future. He needs to go to Vancouver, British Columbia for this surgery, sometime in February. I have about 120,000 Hawaiian Air Miles. Is there a way we can use my miles to get him to Vancouver, and back to Hanoi again after the surgery and some time for recovery?
Stephen Au
January 04, 2020
Yes. You can book either Japan Airlines or Korean Air.
Japan Airlines:
To get from Hanoi to Japan, you’ll pay 30,000 Hawaiian miles one-way in economy. To then get from Japan to North America, you must pay 45,000 Hawaiian miles one-way in economy. So, the round-trip will cost 150,000 miles, which is more than the 120,000 miles you have.
Korean Air:
To get from Vietnam to Korea, you’ll pay 30,000 Hawaiian miles round-trip in economy. Then, from Korea to the U.S., you must pay 100,000 Hawaiian miles. They don’t offer awards to Canada, so you’ll then have to fly from Seattle, for example, to Vancouver.
Susan Leu
January 08, 2020
Is there a better time (month) to book from west coast to Kauai? Last year I booked for 35K miles and right now it would be 50-60K. My trip is in Nov. so I’m wondering if there is a timeframe when the miles required might be less? I’m booking for 8 so I really want to maximize what I have to use. Having said that I don’t want to wait to long and not be able to get us all on the same flight. Thanks’
Stephen Au
January 10, 2020
Hi Susan,
The short answer is that it’s very difficult to predict definitively. Airline revenue management algorithms are getting more and more convoluted. Plus, the “variable award pricing” that airlines like Hawaiian Airlines or United Airlines use introduces yet another layer that complicates everything. As a general rule of thumb, you’ll want to plan as far in advance as possible.
jediw
January 20, 2020
For Virgin Atlantic redemption, do you have to call or can you book online? How is the awards availability compared to using VA or Delta miles?
Stephen Au
January 22, 2020
Hi jediw,
You’ll need to call to book these awards. Award availability is reduced compared to Virgin Australia and Delta SkyMiles.
Sharon
December 12, 2020
Can I use my miles to book a good friend a flight to Hawaii? They are not a Hawaiian Credit cardholder and don’t have Hawaiian miles.
I wanted to give them the gift of a trip if I can.
Jarrod West
December 14, 2020
Hi Sharon,
Yes, you can book a ticket with your miles for anyone. You just need to input their name and travel details when you book the ticket.
Biz Caino
June 04, 2021
Just so you know, and as a public service, when you attempt to book a flight on Virgin Atlantic using Hawaiian Airlines Award Miles, what you will find is that there are ZERO available award fares. Just got off an incredibly frustrating LONG phone call with three levels of award travel booking at Hawaiian Airlines trying to book seats from Los Angeles to London with Hawaiian miles on Virgin Atlantic only to find that there is not one single ticket, in any fare class, made available to Hawaiian by VA from August 2021 through October 2021. Not. One. Single. Seat. So you may want to amend this entry above to reflect the reality that this is currently not an airline partnership, it is a simple bait-and-switch false advertising scheme to get people to continue to accrue Hawaiian miles, which are virtually useless for air travel other than to and from Hawaii. Hate to be a killjoy, but these are the facts as I find them today.
Peter
November 30, 2021
You write “it is a simple bait-and-switch false advertising scheme to get people to continue to accrue Hawaiian miles, which are virtually useless for air travel other than to and from Hawaii.”
Thats pretty much how I see it.
A scheme to keep you paying for a credit card that I already have from my bank, for free.
I’m finding their advertising super deceptive.
“gift your miles” sure but you have to pay to do that.
We’ll get you flying in no time” BS. more lime months. maybe you can use your miles next year of you pay another 99 bucks to stay in the program.
“Miles dont expire” Ah, the twisted tongue, If you opt out of paying for your card, the miles can “no longer be redeemed” is how i read the fine print.
Marcia McGee
October 13, 2022
Can you redeem Hawaiian Airlines mikes for rental cars?
Jarrod West
October 14, 2022
Hi Marcia,
Hawaiian Airlines currently does not offer that option.
Chris
April 24, 2023
It is virtually impossible to book anything on Virgin Atlantic with Hawaiian Miles, and only certain routes are bookable. LAX to LHR is NOT one of them. In fact you can’t book anything from the US to LHR. And, you can’t book any flights from the West Coast to anywhere. What you can allegedly book is from certain East Coast cities to Manchester, but that’s only if there is availability. The Hawaiian Airlines rep readily admitted to me that they often don’t get any seats allocated on the flights, or, at most get one or two. But they don’t have a calendar view to check, so even if your dates are flexible you will have to give them individual dates and they will check each one. Get used to hearing no. I finally gave up.
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