Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, deta...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
56 comments
mbh
July 02, 2018
You left out the most important tip: Don’t bother with any of this if you live in a hub. In ATL, very few platinums get free upgrades because there are tens of thousands (or more?) of diamonds here. I used to try to get up to gold, but it’s not worth anything, so I no longer bother. Whoever has the best rate gets my biz.
Christine Krzyszton
July 06, 2018
Scoring an upgrade in a hub market can be challenging for sure but it sounds like you’ve moved on and are making things work for you as a free agent. Thanks for reading.
Royalty Yachts
July 09, 2018
Thanks for doing all the research for a very informative article. It is a great help!
Christine Krzyszton
July 10, 2018
Thanks for your comment.
Rick
November 28, 2018
Very nice article with a ton of useful information. Thanks for referring us too!
Alex Miller
November 28, 2018
You got it, Rick! Thank you for that feedback 🙂
MidasMouse
December 06, 2018
Can you explain more of what this means? “Medallion status upgrades (personal credit card only).” Does it mean the card can upgrade your medallion status? Or just that if you have the card you may get a seat upgrade because the card helps you toward medallion status?
Christine Krzyszton
December 06, 2018
Hello and thanks for your question. Upgrades are allocated according to a hierarchy. Medallion Elite status has top priority, then fare class, then Delta Reserve Credit Card members. Having the personal Delta Reserve credit card elevates your chances for a seat upgrade, but the business version of the card does not. Just having the card does not affect your Medallion Elite status or help you towards Medallion Elite status.
The order for granting upgrades is as follows:
Medallion Elite status
Fare class
Delta Reserve Credit Card members (personal version)
Delta corporate travelers
Delta SkyMiles® credit card holders who have met the Medallion Qualification Dollars (MQD) Waiver in the current calendar year.
Randy Cameron
December 10, 2018
Hi Christine
Are you aware of anyone (travel agent or private individual) that can take into account all of my information? Medallion status credit cards etc..
Thank you
Randy
Christine Krzyszton
December 11, 2018
Hello Randy! I am not sure I understand your question. Upgrades are given out directly by the airline based on their criteria. The airline would have access to your account information, status, credit card information, etc. I am not sure what you mean by an individual or travel agent taking into account your information.
Mike
January 19, 2019
Any difference on getting upgraded to 1st on Delta if you initially purchased non-basic economy or comfort?
Christine Krzyszton
January 21, 2019
Hi Mike and thanks for your question. Purchasing a higher fare class such as Comfort+ will increase your chances for a complimentary domestic upgrade over lower fare classes. However, the hierarchy for receiving upgrades still applies and the highest elite statuses receive upgrades first.
es
February 04, 2019
The other note, you can get free Platinum status with the Centurion card.
Christine Krzyszton
February 04, 2019
While not an option for most people, (the card is available to high net worth individuals via invitation) the exclusive card does come with Delta Platinum status. Thank you so much for the reminder.
Philip
February 19, 2019
Hi – I don’t think my question is covered above but this relates to complimentary upgrades as Gold Medallion when connecting from Europe. The route I am looking at is DUB-BOS-SLC-SNA.
I know that international upgrades to First / Delta One are not offered – I am asking about the domestic sectors.
I am seeing that I am not upgrade eligible to first on DUB-BOS-SLC-SNA. However, if I just try a dummy booking for BOS-SLC-SNA, it shows that I am upgrade eligible to first for both flights.
Why does having the DUB-BOS sector added on mean that I am no longer eligible for the two domestic sectors? This doesn’t make sense?? Does Delta really consider the whole ticket ‘international’ even though it includes two domestic flights?
In the past I have been upgraded to First when connecting from Europe (e.g. LGW-LAS on Virgin, and then upgraded to first for the LGW-SNA flight).
Thanks!
Christine Krzyszton
February 19, 2019
Hi Phillip. You should be eligible for upgrades on the domestic segments. You do not say if your ticket is marketed by Delta or another Sky Team carrier. However, my first thought is to access your trip details on Delta.com, scroll to the “Upgrade Request” section and check to see if perhaps upgrades were not requested and the box is not checked to request them. If the section shows “not eligible for upgrade” for the domestic segments, just give Delta a quick call. I have had this happen when I looked for a fare on Google Flights, then used the link from Google Flights to go to Delta.com to purchase the ticket and the upgrade requests did not get applied.
LCNB
March 28, 2019
Hi Christine,
As a Silver Medallion member, what happens if you request an upgrade for both Delta Comfort or First Class? Does this mean that if you are given the upgrade to Comfort, then you are not eligible anymore for First Class? Would it be better to aim to first class at the beginning and not applying for Delta Comfort?
Thanks
Christine Krzyszton
March 29, 2019
Hello LCNB. As a Medallion member requesting an upgrade, you are immediately put on the wait list for both types of upgrades. If Comfort Plus clears, you will still be on the wait list for First Class. Thanks for the question.
Tony
May 01, 2019
I am unable to see seating in other cabins and upgrade availability on my existing reservation.
Christine Krzyszton
May 01, 2019
You are correct, Tony. The work around is to do a dummy booking for your exact flights and you will be able to see the entire seat map. Quirky, I know. Once you check in for your flight, of course, you will be able to view the upgrade list.
KC
June 21, 2019
Hello!
Great website!
I am booked into an Economy Comfort bulkhead aisle seat from PDX to AMS. However, it is a full row (gasp).
The asking price to move up to Delta One is 799.00 or 79,000 miles one-way.
I am seriously conisdering it. There are only 6 seats left in Delta One and only 12 days before the flite.
My questions are:
1. Am I nuts to pay 799 for a one-way grade on a 10.5 hour flite
—of course there is the Sky Lounge to think about too. My original economy comfort ticket is about 1,600.00.
—I am also a Delta Platinum Med member with a Delta Plat Skymiles card, so I will be earning something on the 799.
2. Do you know if the price of these first class upgrades ever go down at check-in? (It is a gamble, I know!)
Thank you for any advice!
KC
Christine Krzyszton
June 21, 2019
Hi KC. The price one is willing to pay for an upgrade is such a personal preference. I personally would not pay it because I can fit comfortable in a bulkhead seat and can sleep well sitting upright, but not everyone can say the same. If I had an important meeting to attend when I arrived, however, I would pay it. So, let’s ponder this. You’re looking at a total of $2400 for a round trip ticket with a Delta One upgrade, one way, not horrible. With 6 Delta One seats left and 12 days left, I would doubt the price will go down. I am sorry I cannot provide further guidance and I wish you luck in your decision. I have had to make similar decisions. Thank you for reading, KC.
John P
July 30, 2019
I am a Delta Platinum and travel internationally quite often. On a few occasions I have been upgraded to Delta One on flights to and from Amsterdam and Milan. I have also noticed that on almost every flight there are quite a few open seats up until 30 minutes before boarding and all of a sudden Delta One is full. I have even seen flight attendants go to someone’s seat and offer them to move up to Delta One. So the question is…..Delta states that they do not give upgrades on international flights, yet they do it all the time, so how is this process being managed?
Christine Krzyszton
July 30, 2019
Hi John. My take on this, based on years of being Delta Diamond, is that GUC (Global Upgrade Certificates) are being used in most cases. I have been on the upgrade list and had the gate agent come on board and tell me my upgrade had cleared at the last moment. Also, you can purchase an upgrade and Delta One seats are often left open to see if anyone takes advantage of purchasing a last minute upgrade. The other situation, and it sounds like you’ve experienced this, is that the back of the plane is oversold and they’ll upgrade Diamonds, then Platinum, and so forth until enough seats are open in back to accommodate confirmed passengers.
Rosemarie Madieros
August 10, 2019
I just have a very basic question. My fiance and I are flying from Boston to Orlando. We are in main cabin seats and I’m considering going up to Delta comfort seats. I just want to know if the price is round trip or one way per person.
Christine Krzyszton
August 10, 2019
Hi Rosemarie. The price quoted for an upgraded seat is normally by flight segment. If you have two flights on an itinerary, for example, each will be priced separately. When you open your reservation on Delta.com and there is an upgrade available, it will be very clear as to which flight is offering the upgrade. It will state the departure airport, arrival airport, seat description, and the price.
Jeremy
August 22, 2019
Hi Christine. Great article and thank you for the information. Question related to booking a Delta flight with hopes for an upgrade. I usually book via AMEX Platinum to get the 5x points. However should I book via the Delta Reserve Card if I want to increase my upgrade chances for an International flight?
Thanks in advance!
Jarrod West
August 22, 2019
Hi Jeremy,
Booking a flight with the Delta Reserve card will not improve your chances at being upgraded. We recommend you use whichever card will offer you the most value for your spending. In this case, that would be your Amex Platinum card.
Thanks for reading!
Nate
August 29, 2019
Any thoughts about the fact it’s just about impossible to upgrade using miles on an international flight with Delta? I know the theory is it’s possible but in practice it just doesn’t seem to happen. My last experience, which is typical, was a business ticket “Y” fare booked about a month in advance. At that time 18 seats in J were available but no upgrade inventory available. I wait listed for the upgrade (using miles) and then waited. Day prior to the flight there were still 6 seats in J available but they were not released. And, then I checked in because I was headed to the airport.But miles upgrades don’t transfer to the airport wait list. Ultimately they put 5 non revs in Delta One and flew one seat empty. This is fairly typical of my experience over the last couple of years. Hard to justify any loyalty to Delta when the only frequent flyers that seem to matter are the Delta 360 members, the Diamonds, and the friends and family non revs.
Christine Krzyszton
August 31, 2019
Hi Nate. I can understand your frustration. If there are no mileage upgrades available when you purchase your ticket and you have to be put on the wait list, you are then dealing with an upgrade hierarchy that highly favors those with status. There is also the element of Delta IT which does have its anomalies. The only advice I can offer (and it’s not much) is to check your reservation often for upgrade offers, check in with the gate agent to confirm you’re on the wait list and to let them know you are present and waiting for an upgrade.
JJ
October 25, 2019
Hi,
I am Gold Medallion and I recently purchased a full Y fare flight in economy from SAN to DTW. Per this and a few other websites I was led to believe this would automatically upgrade to first class if “O” seats were still available. 3 days before the flight this did not clear and I called Delta who claimed the Full Y to upgrade does not exist. Is the website out of date? How does this work?
Thanks
Christine Krzyszton
October 25, 2019
Hello JJ. Thank you for the question; that experience must have been frustrating. Although I found numerous references (as you mentioned) to substantiate that the practice still exists, I’ve determined that Delta has now eliminated this option. It is still correct that the higher the fare class, the greater your chance of receiving an upgrade. If you are put on the waitlist, however, you will also be subject to the hierarchy of Medallion elites attempting to use an upgrade certificate or those with higher status who have purchased a Y fare. Their upgrades will clear before yours. While the option was available when this article was written, I have confirmed that Delta no longer has the verbiage on their website that a full Y fare purchased by a Medallion Elite receives an immediate upgrade. Thanks for taking the time to post your experience.
Kat Carr
November 05, 2019
Is there a timeframe of when Delta discounts it’s pay-to-upgrade seats? I’m booked economy on JFK to MCO and saw a couple months ago it said upgrade to first class for something like $145 each way and now months later it’s down to $119 each way. I still have 1 more month before I travel. I still have my Amex airline credits to use, but should I wait until closer to departure for it to be even cheaper or buy the upgrade now? (I don’t have delta status)
Christine Krzyszton
November 06, 2019
Hi Kat. There is no way to tell what the price of upgrading will be. It could go up, or down, and even differ between passengers. As seats sell out, the offer could certainly go up. $119 does not seem unreasonable and since you’re using incidental credits, you really can’t go wrong by securing it now if it is important to you.
Rob
November 06, 2019
I am Silver medallion. Do you think that purchasing comfort + will increase my chances of getting upgraded to first class? I.e. will I only be competing against those in comfort + for the upgrade to first or also with those in basic economy (1 Vs 2 seat upgrades)?
Christine Krzyszton
November 07, 2019
Hi Rob. Purchasing a higher fare class does increase your chances for an upgrade. You will not be competing with basic economy travelers as basic economy fares are not eligible to receive complimentary upgrades or purchase upgrades, regardless of Medallion status. You will be competing with Medallion travelers who have higher status or those who have purchased a higher fare class. Purchasing Comfort Plus could make sense for a more comfortable journey and for a chance at the upgrade. I would also watch for upgrade offers that show up in your reservation. Thanks for reading.
David B
January 02, 2020
When talking about the eligible Delta tickets, you should include Premium Select. Delta tickets booked in P, A, or G are also eligible for upgrades to business, and actually at a reduced – more affordable – rate! You are correct though that Y/B/M/H/Q/K are the only Economy letters eligible, whereas Y/B/M are one price level, and H/Q/K are a second higher level. But believe it or not Premium Economy booked tickets (P/A/G) are usually at a cheaper upgrade mileage rate than Y/B/M.
Christine Krzyszton
January 03, 2020
Hi David. I agree, Delta’s Premium Select product can be an excellent value and a good foundation for securing an upgrade. With the expansion of Premium Select on international routes, they’re becoming more available as well. I’ll add more information on Premium Select in the next update. For now, here’s more information on Premium Select and upgrading: https://www.delta.com/content/www/en_US/support/faqs/booking-your-trip/delta-premium-select-faqs.html
Blake
January 18, 2020
My wife and I are going to South Africa early next year out of Dallas. We would like to take the nonstop Delta flight from Atlanta to JNB but would like to fly in Delta One. Is there any chart/way to know how many miles/points it would take to upgrade from one of the other class seats? We typically fly American or Southwest but my wife does have a lot of Delta miles.
Thanks
Christine Krzyszton
January 18, 2020
Hello Blake. That sounds like a wonderful journey. Unfortunately, Delta does not publish a chart for upgrading with miles. The amount of miles needed will depend on the class of service you purchase, with lower main cabin fares costing more to upgrade that Premium Select. Since Premium Select can cost just a few hundred dollars more than Comfort Plus, this may be a good strategy depending on the numbers.
If a flight is upgradeable with miles, you will see the offer during the booking process. You can also call and find out the cost. Mileage Upgrade Awards can be available after booking as well and will show up in your reservation.
sheree taillon
February 12, 2020
Honeymooning to Greece from US. A couple of questions concerning upgrading with miles: 1) when will I see the availability? 2)any idea how many miles I will need for the separate legs? 3) what can I do ahead of time to be on the list? The trip is 100 days away now.
Christine Krzyszton
February 12, 2020
First, congratulations Sheree, Greece is an excellent honeymoon destination. Regarding upgrading your trip with miles, I would first check your reservation for upgrade offers. You can do this by logging in to your Delta SkyMiles account and if upgrades are available you may see the offers in your reservation. Pricing is variable depending on route and on the fare class you purchased. Also, there is no published chart that tells us how much it will be. You can also call in and speak with a Delta rep as well.
sheree taillon
February 12, 2020
Purchased a V fare, is there no upgrade available? Is there a work around for an international flight?
Christine Krzyszton
February 12, 2020
A V fare is not an upgradeable fare. However, you could call and ask how much it would be to change your ticket to a higher fare class that is upgradable. It’s usually expensive but I would give Delta a call and ask.
JULIE KIDD
October 12, 2020
Hi Christine,
I have a companion ticket available as an AMEX Platinum holder. I would like to use this for my husband. He is a Platinum Medallion member but I do not have Medallion status. What I’m wondering is, can we upgrade to Delta Comfort even though I’m the one with the companion ticket and he’s the one that’s the Medallion member with status?
Christine Krzyszton
October 14, 2020
Hi Julie. According to the terms and conditions, it should work: “Companion Certificates are eligible for Medallion Complimentary Upgrades, which are subject to availability and may not be eligible on all flights. Medallion Members traveling with one companion will be eligible for Complimentary Upgrades to both First Class and Delta Comfort+® based on the status of the higher-tiered Member, as long as the companion is a SkyMiles Member, Medallion Member or partner airline elite member, traveling in the same reservation.” Another option, since the companion ticket that comes with the Delta Platinum Amex card is transferrable, you could consider transferring the companion ticket to him and have him purchase the ticket.
Bo
November 26, 2020
Hi Christine,
They now have Basic flights, you don’t get to pick a seat, have you any idea what kind of seats they give you? Also, if you purchase a round trip Basic, can you get bumped or is your flight still secure?
Christine Krzyszton
November 27, 2020
Basic economy fares are not upgradeable. You are assigned a seat after check-in and it will be a seat in the main cabin seating area. I have even noticed that some basic economy customers have been assigned to even better seats although this is not the published policy and it will depend on availability. When you purchase a basic economy flight, you do have a confirmed ticket and the same rights to fly as any confirmed ticket holder. Here is some more information on basic economy: https://www.delta.com/content/www/en_US/traveling-with-us/onboard-experience/basic-economy.html
Ryan P.
May 17, 2021
This article is great, and even more impressive is the detailed responses to all comments and questions! I did want to note I noticed that it seems the Gold Amex can no longer be used to gain access to the SkyClub, at least according to Delta’s site (https://www.delta.com/us/en/delta-sky-club/access).
Jarrod West
May 17, 2021
Hi Ryan,
Thanks for pointing that out! I’ve just updated the post to correct that!
Anna
November 21, 2021
I am a Gold Medallion member and was upgraded from Comfort Plus to Delta One (along with my companion) at the boarding gate, traveling from Atlanta to Paris on 11/20/21. We weren’t the only ones to receive the upgrade.
Christine Krzyszton
November 22, 2021
Hi Anna. If the Main Cabin/Comfort + and/or Premium Select sections are oversold and there is space open in Delta One, upgrades like this can happen. The elite hierarchy applies, however, so it is extremely rare that a Gold Medallion would receive the upgrade. You were very fortunate.
Murkymonkey
November 12, 2022
I am near to becoming silver this year by flying and purchases on my personal Reserve card. I only purchase 1st class for travel. If I buy a ticket in comfort+, when will I know if I am upgraded to first class?
Christine Krzyszton
November 13, 2022
At Silver Medallion elite, you will be eligible for complimentary upgrades to clear beginning 24 hours in advance of the flight departure, based on availability. However, you could receive an upgrade right up until departure, or not at all. All other levels of Medallion elite members will begin clearing up to 5 days prior to departure.
ajit
April 15, 2023
What is the best strategy for a paid upgrade. I know KLM will do it at the gate for somewhat reasonable price. I found Delta to not be as reasonable? Do they generally offer a better price within 24 hours of departure?
Christine Krzyszton
April 16, 2023
Pricing will vary based on availability so it could be higher, or lower, at the 24-hour mark. If available, you will also find the paid upgrade option offered in your reservation (if your flight is eligible), when you check in for your flight, or you can ask at the gate. Unfortunately, there is really no way to predict the pricing. If you find what you think is a good deal for you, grab it.
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