Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in o...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
19 comments
Kevin Easley
December 13, 2019
I was presented a guest pass for an Escape Lounge – Terminal 4 @ Ontario,Ca. Settled in, gained wifi access via “their” wifi (not the airports). Tried going to gunbroker.com to do some Xmas shopping. Received error message that the site was blocked, due to the category being “weapons”. I then checkec access to NRA.org, also blocked. For a company with “American” in their name, this is just wrong.
Bob Schmidt
August 30, 2022
The least of our worries.
Norma Taylor
December 20, 2019
Visited the lounge in Cincinnati airport. Stumbled on it while looking for my gate. When my flight was delayed decided to give it a try. The service was wonderful – Jasmine and Carmen are a delight! The food and drink, and amenities also wonderful. So nice to have a calm place to relax in this very stressful travel time. Will definitely be back and look for you in other locations. Cheers and Happy Holidays!
Jarrod West
December 20, 2019
Hi Norma,
That’s great to hear! Thanks for reading!
Larry Blackwell
February 05, 2020
Apparently my Delta Platinum AMX does not qualify for the entry fee to your Ontario Ca. Airport location. What is that all about ?
Christine Krzyszton
February 05, 2020
Hi Larry. We are not affiliated with Escape Lounges, we are Upgraded Points, a blog specializing in travel and points/miles content. However, please note that the Delta SkyMiles Platinum card is a different card than the Amex Platinum Card and does not come with complimentary Escape (or other) lounge access.
Larry Blackwell
February 05, 2020
I was told that by the Escape receptionist this morning “ it is a different kind of card “ which does not really tell me much because it is indeed a Platinum AMX card. If you could be so kind to just tell me what makes my card different, other than my race ,it would be greatly appreciated
Christine Krzyszton
February 06, 2020
It can be confusing as they both have the word “Platinum” in their title. The Amex Platinum card comes with a much higher annual fee and offers several luxury benefits including lounge access. The Delta SkyMiles Platinum card is a Delta-branded card and is totally different from the Platinum Card from American Express. It does not include complimentary lounge access. You can read the descriptions and benefits of each card here: Delta SkyMiles Platinum card: /delta-skymiles-platinum-amex-card-benefits Amex Platinum card: /credit-cards/reviews/american-express-platinum-card/benefits/ I hope this makes things clearer. Thanks for reading.
Larry Blackwell
February 06, 2020
It does indeed answer my concerns, thank you for the timely response.
Karen Bengtson
June 08, 2021
Hello, are the Sacramento lounges closed permanently?
Jarrod West
June 10, 2021
Hi Karen,
They are not closed permanently, but they have yet to announce a date when they are planning to reopen.
pc95
August 15, 2021
Now open 0800-1400 in terminal B as of early Aug 2021- better than nothing, but still difficult to use. The open-hours are dirt poor – don’t usually travel during those hours. This feels like a dodge.
Steve
January 23, 2022
When is the lounge at Fort Lauderdale going to open?
Jarrod West
January 24, 2022
Hi Steve,
We haven’t heard word on that just yet, but we will update this post as soon as we do!
Amber Landini
August 18, 2022
Exceptional service in SMF by Krista the manager and Sequoia.
Jon Go
August 30, 2022
Why is the amex guest pass in 2023 more ($50) than if you just buy a normal pass at $45/$40?
Jarrod West
August 31, 2022
Hi Jon,
The $50 price is for standard Amex Centurion lounges, not Centurion Stuidos.
Ivan
January 28, 2023
Will you still be able to bring two guests in starting February 1st when centurion lounges don’t allow it?
Jarrod West
January 30, 2023
Hi Ivan,
Yes, you should still be able to guest people into Escape lounges.
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