Jeff got into the points and miles game in 2010 and since then has visited over 35 countries, flying mostly in first and business class. He’s a contributor to Traveling Dad and has spoken at the Chica...
Edited by: Stella Shon
With a degree in media and journalism, Stella has been in the points and miles game for more than 6 years. She most recently worked as a Corporate Communications Analyst for JetBlue. Find her work in ...
& Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
19 comments
Eric English
February 07, 2019
This article is no longer accurate. I’ve flown Delta every week for the past month, and they have tweaked their system a bit for 2019. They still pre-board first, and board first class next. After that, there is a separate group for comfort plus customers, then there are zones called “main cabin” 1, 2, 3 and 4.
Jeff Brownson
February 08, 2019
Hey Eric, thanks for the head’s up. I was traveling a lot towards the end of the year and somehow completely missed that they were changing things around. I’ve updated the post according to their new official policies, which are pretty close to what you’ve seen in practice the last few weeks. Thanks again!
THO DANG
February 23, 2019
Hi Jeff. You have car seats or strollers listed under both pre-boarding and early boarding. I am traveling with my 4-year-old and his stroller and wondering where we will board with the recent changes. Also, do I have to pay using my Delta card to get the earlier boarding or just for including my SkyMiles account number when I purchase the tickets? Thanks.
Stephen Au
February 24, 2019
Hey Tho,
As far as your stroller goes, you will be in the pre-boarding group, which actually boards way before first class and the sort. You do not need to pay using your Delta card. However, you and your child must be on the same reservation.
John
April 15, 2019
When do you board if you book a basic fare, but are an Delta Amex card holder?
Alex Miller
April 17, 2019
Hi John – which Delta credit card do you own? (Please be specific!)
Eva Oropesa
April 28, 2019
I have the same question. Where do you sit if you buy a basic economy fare with the Delta Gold Amex card and are given Main 1 Priority Boarding? In the Main 1 area? Just confused because supposedly you are given a seat assignment at check in and don’t know if it will be in Zone 1. But then you have this Main 1 zone boarding benefit. Please clear this up for us? TIA..
Eva
Christine Krzyszton
May 01, 2019
Hello Eva. I can understand your confusion. You will board when Main Cabin 1 Priority boarding is called because you have the Delta Gold Amex card. You will then sit in the assigned seat you received at check in, regardless of which area of the plane it is located. I hope this clarifies the issue.
William Childers
May 02, 2019
Actually, Zone 4 is now being called “Basic,” it doesn’t even have a number. In today’s slang, “Basic” is a derogatory term. The agents seem unwilling to even say it out loud. I think Delta is trying to render the experience of flying without paying extra to belong to a “privileged” group as unpleasant as possible, to pressure us into coughing up more dough.
Paula Gant
May 08, 2019
I was wondering… I am Active Duty Military. Can my traveling companion who is not active duty, board with me? I did purchase the ticket with my Delta SkyMiles Credit Card.
Erin Miller
May 09, 2019
Hi Paula, in most situations, benefits afforded to active duty military personnel only apply to the active duty person themselves. Every once in a while, they apply to individuals traveling with the active duty military person, IF their ticket was also purchased on the same itinerary as the active duty individual.
Additionally, some airlines require the active duty individual to be in uniform (we’re seeing some 2018 news reports stating United stopped this policy, allowing all active duty to board regardless of if they are in uniform or not) or show other proof of status in order to take advantage of the benefit.
Since we’re not United, we can’t comment with 100% certainty on if your travel companion will be able to board with you. We suggest calling United’s customer service line at 1-800-864-8331… they should be able to help you out with the most accurate information!
Shirley McBride
September 27, 2019
The last time I flew internationally (I believe with Delta), there was a Delta staff who asked if we had purchased priority pass, to which I said “No”. She further indicated that I could register for a card that would give priority boarding not only in Canada and the US, but internationally as well. Please provide any information that you can on this, as we will be traveling to the British Isles in the near future.
Jarrod West
September 28, 2019
Hi Shirley,
That flight attendant was correct. There are many great credit cards that will give you access to the Priority Pass lounge network. We’ve compiled a list of all the top options for our readers, you can view that post here: /best-credit-cards-for-priority-pass-lounges/
Thanks for reading!
jason van daele
March 09, 2020
My wife and I are going to be flying with our 5 children. Ages range from 3 to 17. Will we be able to get seats together?
Christine Krzyszton
March 09, 2020
Hi Jason. I applaud you for starting to work on this situation in advance and not wait until you arrive at the airport, or worse yet, when you board the plane and find you are not sitting together. Depending on the fare class of tickets you purchased, you should be able to access your reservation online and select seats for your family. Seat selection is not available in advance on basic economy tickets, however. You can also call Delta and make sure your reservations are linked. If you do have basic economy tickets, you may be able to select seats at check-in, based on availability. For this reason, check in as soon as it is available (24 hours before departure) to have the best options. If you still cannot select seats, and a Delta phone rep cannot assist because you have basic economy tickets, arrive at the airport early and speak with the representative.
Gina
August 20, 2021
Hey, I haven’t flown in a while but will do so Sunday. My concern is I have a 38 min layover in Atlanta. I understand 35 minutes is pushing it. I have first-class seats. If I miss my boarding call will I be able to board? Thanks. Gina
Katie Seemann
August 23, 2021
Hi Gina,
You’ll be able to board even if they have already called your boarding group as long as the doors are still open. Good luck with your short connection time.
Aaron
April 30, 2023
I’m a Gold medallion member, so I get priority boarding and check-in plus free checked bags. Can I link my reservation with a family member on the same flight to get them the same perks as I have, or will linking them not do anything for me as we booked at separate times?
Katie Seemann
May 02, 2023
Hi Aaron,
Usually, you can call the airline to have them manually link your reservation to a family member’s reservation on the same flight. This should trigger your elite benefits like priority boarding, complimentary checked bags etc. for them. While this doesn’t work 100% of the time, it’s generally not a problem.
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