Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

American Airlines Boarding Groups & Process – Everything You Need To Know

Jeff Brownson's image
Jeff Brownson

Jeff Brownson

Former Content Contributor

Countries Visited: 40U.S. States Visited:

Jeff got into the points and miles game in 2010 and since then has visited over 35 countries, flying mostly in first and business class. He’s a contributor to Traveling Dad and has spoken at the Chica...
Edited by: Keri Stooksbury

Keri Stooksbury

Editor-in-Chief

Countries Visited: 39U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
& Kellie Jez

Kellie Jez

Director of Operations & Compliance

Countries Visited: 10U.S. States Visited: 20

Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Headquartered in Fort Worth, Texas, American Airlines has established itself as the largest airline in the world. Whether you are looking at the number of passengers carried, the number of planes, or the number of destinations served, American Airlines leads the way.

What does this mean for you? Well, it means that as you fly around the U.S. and the rest of the world, you are probably going to end up on an American Airlines plane at some point.

To make your travel smoother, we’re going to take a little time today to go over the details of the boarding procedures that American Airlines uses for its flights.

Like every other airline, American likes to do things its own way — and if you don’t understand the process ahead of time, it can lead to confusion and frustration right at the start of your trip.

We never want to have a frustrating travel day (and we’re guessing you don’t either), so let us clear up the confusion of boarding with American Airlines so you can move on with the rest of your trip.

American Airlines Boarding Groups

A few years ago, American Airlines restructured its boarding process. Instead of preboarding several different groups as it did in the past, it decided to assign each group a number.

The result is a boarding process with a whopping 9 different numbered groups!

If we want to look at the boarding process as a whole, we should point out that American Airlines really has 11 groups.

Even after this restructuring, ConciergeKey elite AAdvantage members have their own group to board before anyone else, and there are also still passengers who can request preboarding.

Here is a description of which passengers are eligible for each boarding group. As long as you have your AAdvantage program number on your reservation, your boarding pass should show your correct elite or priority boarding group.

If it doesn’t, you can see an American Airlines agent before boarding to have it corrected.

Preboarding (Must Be Requested)

  • Passengers needing special assistance
  • Passengers traveling with children under 2 years old

ConciergeKey

  • ConciergeKey elite AAdvantage members

Group 1

Group 2

  • Oneworld Emerald members
  • Business class passengers (only on a 3-class plane)
  • Platinum Pro AAdvantage members

Group 3

  • Platinum AAdvantage members
  • Oneworld Sapphire members

Group 4

Group 5 (Preferred Boarding)

Group 6

  • All AAdvantage members

Group 7

  • Group 7 general boarding

Group 8

  • Group 8 general boarding
  • Basic Economy class passengers to/from Europe and South America

Group 9

  • Basic Economy class passengers within the U.S., Canada, Central America, Mexico, and the Caribbean

Boarding Notes

Almost all of the co-branded American Airlines AAdvantage credit cards come with the benefit of preferred group 5 boarding on American Airlines flights. Image Credit: Jeffrey Brownson

For boarding group 5, eligible AAdvantage credit cards include the following:

Additionally, for eligible corporate travelers to board with group 5, they must be traveling for business and for an employer that has an active American Airlines Corporate Travel Agreement. Tickets must be booked through the Agency of Record for the company, and the passenger’s AAdvantage number must be included in the reservation. Passengers with Basic Economy tickets will not receive group 5 boarding even if they are otherwise eligible as corporate travelers.

Priority vs. Preferred Boarding

If you want to up your level in the American Airlines boarding hierarchy, there are a couple of things you can do to change your boarding group number.

Priority Boarding

Priority privileges are available for purchase during online check-in, at the airport during check-in, or through reservations prior to your flight.

Priority boarding is only one of the items that the priority privileges package comes with — it also includes priority lines at check-in counters and priority security lines when available at certain airports.

For boarding, priority boarding gives you access to group 4, which is not one of the first groups — there are still several groups of passengers who will be boarding ahead of or with you.

Hot Tip: Although the priority privileges package sounds good, remember that you already receive this priority treatment if you are flying in a premium cabin (first class, business class, or premium economy), if you have elite status with AAdvantage or Oneworld, or if you carry the AAdvantage Executive World Elite card.

Preferred Boarding

Preferred boarding gets an entire group of its own in the American Airlines boarding process: boarding group 5.

You can’t purchase preferred boarding, but it is fairly easy to qualify for by simply holding one of the co-branded credit cards listed above.

Since the preferred boarding group 5 gets on the plane right after the priority boarding group 4, it makes little sense to purchase priority privileges unless you really want priority check-in for some reason.

Hot Tip: American Airlines flight attendants are notoriously bad at getting the benefits correct when doing their inflight credit card pitches. No matter what they say, you should remember that the cards they are talking about will only give you preferred group 5 boarding. They will not give you priority boarding in group 4 or let you board the plane first, as many flight attendants like to say. The only card that gives you group 4 boarding as a benefit is the AAdvantage Executive World Elite card, which is never the card that flight attendants are pitching during a flight.

Boarding Timing

According to American Airlines, most of its flights begin boarding between 30 to 50 minutes before departure, with the exact time depending on your destination and plane type.

Boarding doors will typically close 10 minutes prior to departure, and you will not be allowed to board if you arrive at the gate after that time.

Your flight’s boarding time will be listed on your boarding pass, but you cannot always believe the time that is shown.

Here are the official boarding times for American Airlines flights, from an internal American document, depending on the destination and aircraft. “D” refers to the departure time, so a “D-50” boarding time would mean that the flight boards 50 minutes prior to departure.

Departure TimeCustomer Boarding Times
D-50(IPO) International Premium Destinations: Asia, Europe, Pacific, Deep South America: EZE, GIG, GRU, UM, MVD, SCL
D-45(NIPD) Non-International Premium Destinations: Caribbean (includes SJU and U.S. Virgin Islands), Central America, Hawaii, Mexico, Northern Rim South America and LPB, MAO
D-35Domestic on aircraft with less than 165 seats: A321, B737-MAX 8, B787, B777 within the 48 contiguous states, Alaska, Canada
D-30Domestic on aircraft with less than 165 seats: A319, A320, A321T, non-Republic E175, B737, CRJ-700, CRJ-900, EMB-140/145 within the 48 contiguous states, Alaska, Canada
D-25Republic E175

In its endless quest to hit D-zero (zero minutes delayed), American Airlines gate agents sometimes get a bit ahead of themselves. It is not unusual to arrive at the gate 5 minutes before scheduled boarding and find them already on group 6.

Because of this, when flying American Airlines, it’s in your best interest to spend a little less time in the lounge and get to the gate a few minutes earlier than you would with other airlines.

That way you’ll beat the overly ambitious gate agents and still be able to get on the plane with your scheduled boarding group.

In addition to beginning boarding early, not all American Airlines gate agents respect all 9 boarding groups. Especially on flights from smaller airports or on smaller planes, you will often hear gate agents combine a few of the boarding groups together.

This means you need to pay attention! Just because you are in boarding group 6, that doesn’t mean there will be 5 separate groups ahead of you (it might only be 2 or 3).

How To Build Up Your American Airlines Miles Balance

If you spend a lot of time taking paid flights on American Airlines, you will naturally see your AAdvantage mileage balance grow. However, if you fly a mix of award flights and inexpensive connecting flights, you won’t be earning very many miles.

Luckily, there are other ways to earn lots of miles for your American Airlines AAdvantage account.

American Airlines is unique in that it offers a selection of co-branded credit cards from not just 1, but 2 different banks (this is a result of residual contracts left over from the merger of US Airways and American Airlines several years ago).

What it means for you is twice as many opportunities for sign-up bonuses, spending bonuses, and credit card benefits with American Airlines.

Final Thoughts

With ~10 domestic hubs and thousands of flights worldwide each day, it’s only a matter of time until you find yourself standing at an airport gate waiting to get on an American Airlines plane.

At first glance, its boarding process looks overly detailed — but even with 9 numbered groups, the boarding process is usually pretty easy.

Sure, you will still get plenty of people from groups 8 or 9 standing right in front of the boarding lines when you’re trying to get on the plane with group 3 … but that happens with every airline.

By holding the right credit card and paying attention during boarding, it is fairly easy to ensure you have plenty of time to get on the plane and get settled, and you will always have overhead space for your carry-on bag.

Since the American Airlines boarding process is standardized throughout its network worldwide, you’ll know what to expect and can start your trip outright. Maybe we’ll even see you on board!

The information regarding the Citi® / AAdvantage® Platinum Select® American Express® Card and Citi® / AAdvantage® Platinum Select® Visa Signature was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

The information regarding the AAdvantage® Aviator® Red World Elite Mastercard® was independently collected by Upgraded Points and not provided nor reviewed by the issuer. 
The information regarding AAdvantage® Aviator® Silver Mastercard® was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding AAdvantage® Aviator® World Elite Business Mastercard® was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the CitiBusiness® / AAdvantage® Platinum Select® Mastercard® was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Citi® / AAdvantage® Platinum Select® World Elite™ Mastercard® was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

About Jeff Brownson

Since discovering miles and points in 2010, Jeff has traveled to over 35 countries, flying in first class, business class, and sometimes even in coach. Whether he’s staying in a hostel dorm, or in a luxury suite at a 5 star hotel, Jeff is constantly looking for the best deal to make travel as close to free as possible.

INSIDERS ONLY: UP PULSE

Travel is changing fast... Stay on top of all the points strategies, exclusive offers & pivotal news - and lock in huge savings along the way.

We respect your privacy. Please view our privacy policy here.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

28 comments

Marshall

October 24, 2018

Nonrevs/AA employees get group 6 (unless in a premium cabin then its group 1-4).

Jeff Brownson

October 24, 2018

Hey Marshall, thanks for that info. I’ll add it to the post.

Miles Newton

July 05, 2019

I purchase my AA tickets through the AA.com website using a Citibank AA AAdvantage Gold card and I am virtually always group 7. On the back of my AA Gold MasterCard, it says “world elite” (whatever that means).

It is odd that people with no affiliation at all with AA get Group 6–not according to your article but according to conversations in line. But my AAdvantage Gold Card only gets me group 7.

Jarrod West

July 05, 2019

Hi Miles,

The Citi Bank AAdvantage Gold card does not offer priority boarding. For priority boarding benefits, I would consider opening or upgrading your Gold card to the Citi AAdvantage Platinum Select, which allows passengers to board in group 5.

Miles Newton

July 05, 2019

Thanks, Jarrod. I Understand.

My point still stands. Why are passengers who don’t even have a minimal affiliation with AA consistently put in a group above me? They don’t fit any of the criteria in the article; they are just random passengers. My wife got group 6 by redeeming miles, but I pay with an AA card and get group 7.

I’m just saying their “policies” don’t make sense. Effectively, group 7 is the lowest group. Rarely do I see group 8 or 9 passengers. What are groups 8 & 9? – carriers of infectious disease? (sarcasm)

Jarrod West

July 05, 2019

I understand your frustration, Miles. I can’t speak to why passengers with no affiliation are receiving higher boarding position. Generally, boarding group 8 and 9 are for basic economy passengers, whereas group 6 and 7 are general boarding.

Jen

August 15, 2019

We priority boarded a flight today and were turned away because my husband was retired duty US military, not active duty. But my AA CARD GAVE ME PRIORITY GROUP 5.
Anyone else feel it’s a little backwards that my shopping is valued more than his service to our country???? On an airline titled AMERICAN??? WHAT A JOKE!

Steve

October 17, 2021

Wow….you just went full dependa . Settle down. It clearly says “active duty” not retirees. I’m prior military myself but wouldn’t dare try to cut in line on that basis.

Carl

October 02, 2019

Useful info but I’ve got a question though. We’re flying in to the US on Premium Economy and then transferring to an internal US flight for our final destination that will then be seated in the main cabin (Ticket bought as a through PE ticket though). Do we still get Group 4 boarding for the internal flight sector?

Jarrod West

October 10, 2019

Hi Carl,

Your boarding group for the internal flight should be noted on your board pass. If it does not say yet then it should when you check-in for your flight.

Thanks for reading!

Duh

October 15, 2019

Of course it will. But what should the passenger expect?

Jarrod West

October 15, 2019

Hi Duh,

I would expect that the passenger will either be in boarding group 4 or 5.

Thanks for reading!

Jason

February 27, 2020

It should be Active Duty Military and Retirees in the group 1 boarding. Soon as you are discharged after 20 plus years of service you are sent to group 8! Nice job AA!

Steve

October 17, 2021

With that sense of “gimme gimme”, I bet you were a real treat to serve with.

Allen

July 08, 2020

I have the Aadvantage by Barclay MC and get group 5 boarding. I just made gold status finally, woohoo. I fly once a week 700 miles on usually an internet special or basic fare. It has taker a full year to get there! Is there a payback calculator to see if it’s ever worth buying miles or paying extra for a main cabin fare? Sometimes I would upgrade to MCE for 40 bucks witha basic which seems line a better value than getting main cabin tickets.

Jarrod West

July 13, 2020

Hi Allen,

As far as I know, a payback calculator to help determine this does not exist. You can always do that math on your own though by comparing and contrasting the cost of purchasing miles or paying extra for main cabin fare against what value you place on flying in Main Cabin Extra.

Thanks for reading!

Kent

August 05, 2021

I am a platinum Pro flyer and traveled recently with my children. When I booked the flight for all of us at the same time, I also upgraded to preferred seating for all of us. I had group 2 and my kids had group 4. I told them to board with me since we were all traveling together. Leaving PHL was no problem, as they boarded with me. On the way back from BZN, the gate agent said that my kids had to wait for group 4 to board. I thought that people traveling together could board with the “best” group number person. Did they change the “rules” or was what I heard an urban legend?

Jarrod West

August 09, 2021

Hi Kent,

I suspect that you might have just been dealing with a grump gate agent, as most gate agents would not have a problem with your kids boarding along with you.

charles harvey

October 24, 2021

I do not need an antigen test to enter Honduras. Do I still need one to board the plane? I’m fully vaccinated.

Jarrod West

October 25, 2021

Hi Charles,

No you should not need an antigen test to board the plane. Safe travels!

Retired Mil Fam

December 10, 2021

Being a retired military person, I find it disgusting that our world expects the rest of the 90% retired military to get priority. Do the math, it doesn’t work. Now being a civilian, it is irritating to have persons that don’t have shit to do or “places” to be get priority. Besides, all that happens is you get to sit first? Try paying for it…our reward is for defending our country and keeping it free…not level-ups. Our retirement pay is the reward for service. Be lucky you weren’t dispised for being drafted into Vietnam like many vets were.

Terri

March 15, 2022

So I am a little annoyed I paid for first class ticket, and my first boarding pass says group 5 credit cardholder. I feel like I paid for it. I should be in group 1 for all of the boarding passes.

Karen

April 06, 2022

Husband has group 5. I have group 6. Can I go on with him?

Jarrod West

April 06, 2022

Hi Karen,

Usually, American requires passengers to board in the group they are assigned to. They might be willing to make an exception though. Alternatively, your husband could also just wait and board in group 6 with you.

Donna Wells

September 19, 2022

I just booked a flight, economy, and am in group 7. I paid for an assigned seat. Will I still get that seat even if I’m not boarding in first groups? How is it saved for me?

Jarrod West

September 20, 2022

Hi Donna,

Each passengers seat will be noted on their boarding pass.

Bob Gillespie

November 09, 2022

I am an Aadvantage member and I book my flights from London to New Orleans with American, but as the flight is operated by British Airways I get allocated Group 9 boarding. Why don’t I get the usual Group 6 as expected as American and British Airways are partners? Should I now start booking directly with British Airways and register to collect their Avios points?

Jarrod West

November 09, 2022

Hi Bob,

What elite status level do you hold with American Airlines?

Any thoughts or questions? Comment below!

Email needed if you'd like comment updates. It will NOT be published.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

DMCA.com Protection Status