Stephen is an established voice in the credit card space, with over 70 to his name. His work has been in publications like The Washington Post, and his Au Points and Awards Consulting Services is used...
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With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
& Kellie Jez
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...
34 comments
David Farmer
March 09, 2019
It is easy to accrue the miles – not so easy to spend them. For the second year in a row I am having difficulty finding ANY round trip Premium seats to the Caribbean (this year, hopefully, Tobago) between November 2019 and February 2020.
Christine M Archbell
March 18, 2019
I totally agree with you. We go to St Lucia twice a year and are not having any luck with getting a companion ticket or any other reward or upgrade. It is so frustrating.
Valerie
September 24, 2020
Has Virgin made it difficult to book flights to the Caribbean at any time? I am hoping to pay for miles to keep my existing miles current. Is it worth it?
Howie
September 10, 2019
Seems impossible to use Virgin miles I have over 1 million and every time I go to use them no flights.
Joseph
October 08, 2019
You have to call them and book hub to hub. I fly from Cebu, Philippines to Tampa, Florida.
I would buy a flight to Seoul, Korea with cash.
Use points to fly Delta One from Korea to Atlanta. Then buy a delta flight from Atlanta to Tampa.
Stephen Au
October 08, 2019
Hi Joseph,
Yes this is generally the best way to go. A warning, however, is to ensure that there’s enough buffer/connection time between your flights. If you miss one flight, you won’t be able to rebook on another, since these are separate reservations. Thanks for the feedback!
Xinnie
December 11, 2019
Hi, can you book a reward ticket for other people using Virgin miles?
Jarrod West
December 12, 2019
Hi Xinnie,
Yes, you can use your miles to book a ticket for someone else!
Andy
May 05, 2020
Hi, what options are there to swap the Virgin Miles to another frequent flyer programme (e.g. Star Alliance or SkyTeam)?
Stephen Au
May 06, 2020
Hi Andy,
Thanks for the question. Unfortunately, you can’t transfer Virgin Atlantic miles back to other airline partners. However, you can redeem them for amazing first and business class flights or even simple economy flights on a host of different partners.
ChrisDB
June 05, 2020
I’ve just earned a Virgin Atlantic companion reward ticket, with a particular eye on flights from Manchester to Barbados in 2021 to celebrate a birthday. Is anybody aware whether I can use said voucher towards paying for a package holiday booking with Virgin Holidays?
Christine Krzyszton
June 10, 2020
Hello Chris. That sounds like an awesome birthday trip. Unfortunately, options for using companion tickets, according to the Virgin Atlantic website, do not include package holiday bookings. However, you could call or text Flying Club customer service at 0344 412 2414 (call) or 07481 339184 (text) to find out more information.
melissa A CHAPMAN
March 21, 2021
I can’t figure out the statement you make regarding Capital One points transferring to Virgin Atlantic. I am using my Chase points to transfer to VA, but need more! I have 140K Capital One points but cannot see how these become VA points? Wanting to fly ANA. Thanks!
Jarrod West
March 22, 2021
Hi Melissa,
The mention of Capital One was a typo, so thank you for pointing that out! Currently, the only flexible points that can be transferred to Virgin Atlantic are Chase Ultimate Rewards, Amex Membership Rewards, Citi ThankYou Points, and Marriott Bonvoy points.
AmandaG
July 03, 2021
All, I am trying to use Virgin Atlantic to make an award rebooking on ANA. Virgin Atlantic is saying they have not been given award travel dates for anything. I believe ANA releases to VA 330 days or so in advance, but they said that I could not even do something in the fall of 2021. THoughts? Help!
Jarrod West
July 07, 2021
Hi Amanda,
Were you told this by just one VA agent or multiple? If it was just one I would call back and try to speak with someone else as it is likely that the customer service agent just did not know what they were talking about or how to book what you were asking for.
Simon
July 12, 2021
Hi all, one question for which I can’t find an answer on any forum: can I use my companion voucher on partner airlines, such as Emirates or Delta?
Jarrod West
July 13, 2021
Hi Simon,
Your companion voucher should only be valid for travel with Virgin Atlantic, and not any of its partners. Safe travels!
Simon
July 15, 2021
Even if I book the flights through Virgin Atlantic website and part of the journey is Virgin and part is Delta for example?
Thanks Jarrod.
Jarrod West
July 15, 2021
Hi Simon,
I’d recommend you contact Virgin just to make certain, but my understanding is that the companion voucher can only be used for flight operated by Virgin Atlantic planes.
Eva
December 10, 2021
Hi, May I book ANA via VA from DEN to TPE? If yes, Could you share how to do it using AMEX points? If not, Could you share the best option using AMEX? Thanks!
Stephen Au
December 28, 2021
Hi Eva,
This isn’t possible as 1 ticket, as Virgin Atlantic doesn’t allow connecting flights to be booked at the same price as the nonstop itinerary. Here’s our guide on booking flights to Taiwan with points:
/travel/best-ways-to-fly-to-taiwan/
Marianne
March 13, 2022
How do I use my Virgin points to book a hotel? I am having a difficult time getting any answers. Thank you!
Jarrod West
March 15, 2022
Hi Marianne,
The Hotel Partners page on the Virgin Atlantic website provides instructions on how to do just that with select partners like Hilton and Kaligo. https://flywith.virginatlantic.com/gb/en/flying-club/travel-partners/hotel-partners.html
Andrew
May 30, 2022
I think the days of ANA redemptions are over. Both of my flight segments from LA into San Francisco were canceled those routes. There are only a handful of cities left on the F list.
Amazingly, ANA and virgin have no responsibility to rebook you. I’m not clear how this is a legitimate practice, but buyer beware on these.
Russell G
June 07, 2022
A few points of correction / clarification to add to this article…
1. Although Singapore Airlines is a partner, Virgin is not allowed to issue rewards on routes via Singapore itself currently.
2. Only a few of the ANA flight routes you see available on united.com are bookable through VA.
3. Virgin Australia rewards are economy only, business rewards are not available.
Stephen Au
June 07, 2022
Hi Russell,
Thanks for sharing your thoughts! We’ve updated the guide accordingly.
Henry T
July 26, 2022
Aside from Japan, what other ANA flight routes are bookable through VA?
Calvin T
August 06, 2022
How do I search for availability on Delta or Air France and the associated amount of VS points needed to book it? Would this be available via the VS website? Or would I need to search Delta or Air France respectively, and then call in to book?
Jarrod West
August 08, 2022
Hi Calvin,
You would need to search through the Virgin Atlantic website.
Adam
November 23, 2022
Looks like Delta is blocking DeltaOne awards on Virgin to Europe. They come up with plenty of economy though.
David
December 26, 2022
Hello! This is a great post, I have a question. I see that you can book ANA flights to Japan with VA points and that someone stated, “Only a few of the ANA flight routes you see available on united.com are bookable through VA.” How would you know which flights are bookable with VA points? Do you just call VA and ask? Thanks in advance!
Jarrod West
January 30, 2023
Hi David,
If you see a saver award flight operated by ANA when searching on United, then that flight should be bookable through Virgin.
jade
July 11, 2023
I booked KLM tickets via Virgin Atlantic – my tickets were Economy, but then it seems that I have to pay for assigned seats, or wait until check-in to get some seats. Could this be right? I asked a couple of reps at Flying Blue and at AirFrance/KLM. – both were unable to get me free seat assignments, but I was able to on the Air France website but had to pay.
I’m feeling weird about it because when I booked KLM ticket via Flying Blue, I had to call, but was able to get seat assignments with little difficulty.
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