Michael fell in love with points and miles back in 2014 and since then has built up a vast knowledge of award programs and has striven to show readers how to receive the maximum value when using their...
Edited by: Keri Stooksbury
With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
& Kellie Jez
Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...
7 comments
Pete J
June 20, 2022
It is June 20, 2022 and today I just tried to use my “Guarantee room availability” as a Diamond Elite Member for a room in September. I tried the IHG website, I tried the reservations line, I called the hotel directly, and finally landed at the Diamond Elite line. Still don’t have a room at the desired hotel. This is the first time trying to use this benefit, looks like it is snake oil.
josh
December 19, 2022
Frankly, I can’t imagine how you can put the iHG program for elites in the same category as Marriott or Hilton.
“In terms of footprint, the IHG One Rewards program looks and feels similar to the Hilton Honors and Marriott Bonvoy programs”
Diamond Elite at IHG is harder to get and is a very inferior product. Not comparable.
I just stayed 7 times at IHG branded hotels in Europe with my partner who has Diamond.
1. Not one suite upgrade- almost always get junior or one bedroom suite with Marriott titanium and to a somewhat lesser extent Hilton Diamond.
2. No executive lounge access which you get automatically with the others.
3. 2 pm checkout versus 4 pm at the others.
4. Unimpressive breakfasts compared to what I get at Marriotts and Hiltons.
Frankly, I cant imagine why anyone would pursue IHG Diamond.
Jimi
December 19, 2022
Does diamond elite status give you upgraded rooms to suites as well or are those excluded same as Platinum?
Jarrod West
December 19, 2022
Hi Jimi,
IHG Diamond status includes space-available Suite upgrades.
Jamie Haines
March 04, 2023
How in the world did I drop from Platinum to Gold? I travel frequently and stay at IHG hotel almost exclusively. I feel like I am being bent over here. I may begin staying at other non-IHG hotels if this is the way things work with you guys. BS. I also got screwed out of my special rewards points that I signed up for for qualifying nights and never saw a point of those in my account. Screwed again
Keri Stooksbury
March 05, 2023
Hi Jamie – we are sorry to hear about your drop in status, but we are Upgraded Points, a travel resource website, not IHG. I’d suggest you give IHG a call or chat via its website to inquire more about your particular circumstances. If you are interested in automatic Platinum Elite status, the IHG One Rewards Premier Credit Card might be a good fit.
Brutus
April 03, 2023
Sir, this is a Wendy’s.
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