James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in...
Edited by: Jessica Merritt
A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little ca...
& Juan Ruiz
Juan has been involved in credit cards, loyalty, travel, and personal finance for more than 10 years. He has worked for several outlets including The Points Guy and Forbes and was previously Editor-in...
34 comments
Pam
June 28, 2019
Your pricing info is outdated, prices changed 4.19.19 to:
All Delta SkyMiles Members: $119 per year – was $99
Delta SkyMiles Credit Card Holders: $109 per year – was $79
Delta Platinum, Gold, and Silver Medallion Members: $109 per year – was $79
Delta Diamond Medallion Members: Free – was free
Jarrod West
June 30, 2019
Hi Pam,
The post has been updated to reflect the new pricing. Thanks!
Chelsea Lambert
July 24, 2019
I joined this today to try to make a flight when I was running late. (The flight was then delayed). I don’t want this. Can I cancel?
Stephen Au
July 24, 2019
Chelsea,
We would advise you to discuss with CLEAR directly, as we are not CLEAR. Thanks for reading.
OLIVIA WHEELER
August 28, 2019
How do I cancel?
Christy Rodriguez
August 28, 2019
Hi Olivia, you would to contact CLEAR directly. You can do this by emailing your cancellation request to memberservices@clearme.com or by calling 1-855-CLEARME.
Peter Luckowski
February 05, 2021
I was not given any info on this for canceling and got a fraud alert from my bank and had to cancel my card.
Jarrod West
February 05, 2021
Hi Peter,
I’m not sure I understand. Are you saying you canceled your CLEAR membership and received a fraud alert from your bank for doing so?
James W Doherty
May 02, 2021
How do I cancel my CLEAR membership?
Christine Krzyszton
May 02, 2021
Hi James. You can log in to your online CLEAR account and cancel it here: https://my.clearme.com/CommunityLogin, send an email to memberservices@clearme.com, or call 1-855-CLEARME.
Dan
July 10, 2021
Clear at Hartsfield sucks! When they get busy they show a shorter line for premium passengers and they ask you if you want the shorter line. They don’t tell you that you just had to move to a general passenger line with all the checks, removing liquids and laptops as well as jackets and shoes. Idiots! Don’t bother.
Lauren DelGaudio
October 31, 2021
I am currently in the ATL airport 8:30pm and apparently CLEAR closed at 8pm. This was disheartening to find out, making me have to wait in general boarding as well as pulling my mask down (the entire reason in which I enrolled in CLEAR). This should be clearly stated in airports as well as on the FAQ. If you have CLEAR see what time it closes at locations. Apparently, no matter if have CLEAR or not their hours are different than the airport hours.
Delia
November 05, 2021
Can we bring our two small dogs through?
Jarrod West
November 05, 2021
Hi Delia,
Yes, you can bring your dogs through CLEAR. Safe travels!
Tom Kurt, MD
November 26, 2021
If not a government TSA system, who (what company, what person(s)) owns CLEAR?
Jarrod West
November 29, 2021
Hi Tom,
CLEAR is a publicly-traded company, you can see more details here.
Lincoln W
November 27, 2021
One of your employees at the Salt Lake Airport, Gerri, was simply amazing! She helped us with a major issue that needed resolving and it could not have gone more smoothly. Thank you for hiring such an amazing asset to your team!
Katie Seemann
November 29, 2021
Hi Lincoln,
This is great to hear, but this is Upgraded Points, not CLEAR. You’ll want to contact CLEAR directly to share your great experience.
Mohsen
November 30, 2021
I’ve been a member of clear since June. What Clear does is check your eyes instead of your drivers license. It doesn’t make any sense to pay an annual membership to only check your eyes instead of a drivers license. As soon as the airport is crowded they force us to wait in the line with other folks unless you have TSA PreCheck! So I will cancel my membership and get TSA PreCheck.
Jon
January 19, 2023
Really? You have to wait in the long winding line before the ID check? How would they know you were already ID Checked then?
Or are you referring to the much shorter lines to go through the screening process (i.e. metal detectors, x-rays and such)? If so, that’s still a big time savings when things are busy.
Tom Evans
March 16, 2022
CLEAR is the Fyre Festival of airport screening. All pasta and no sauce. I’m completely disappointed. What problem is it trying to solve????
Golly, I hate to say it, but the government might actually be doing airport screening better. I literally used CLEAR for the first time today and immediately questioned what was the point. Show me the value you provide for the money you spent! My biometrics have greater value and I’m starting to think that’s the underlying motivation for CLEAR. At least someone is getting value out of this BS.
Katie Seemann
March 17, 2022
Hi Tom,
I think the value of CLEAR depends heavily on which airport you use it at. I just got it too and have saved maybe a few minutes using it, so, I totally get your frustration. My home airport (Columbus, Ohio) rarely has a line so it’s pretty useless there as far as I’m concerned. However, if you find yourself at a busy airport with a long security line, it can be the difference between making or missing your flight. Years ago, my husband actually signed up for CLEAR at the airport because of a massive security line that would have had him missing his flight. In that case, it helped him catch his flight by avoiding the huge security line.
Steve
October 29, 2022
I’ve had Clear for a few years, however the past few times through ATL has me rethinking renewing. I also have TSA Pre-Check and Global Entry.
My last time through Atlanta, Friday afternoon before Columbus Day, people in regular TSA Pre-Check went through security much faster than Clear customers. TSA had more lines open for regular Pre-Check and were funneling people into the Pre-Check lines also used by Clear customers, meaning regular TSA was going though faster in those lines, but were also holding up the Clear Pre-Check line. Over the past few flights out of Atlanta the “time saved” using Clear plus Pre-Check versus regular Pre-Check hasn’t been worth Clear’s cost.
Hank Hill
October 02, 2022
Well worth the money!!!! For $189.00 a year you are quickly expedited through CLEAR pre-screening, and are graciously guided to either the beginning of the TSA pre-check line or general screening line. It’s easier than renting a book at your local library….
David S.
March 06, 2023
I entered my Delta SkyMiles number and have an Amex Platinum card. I have CLEAR now for free since Amex gave me a credit for the entire amount of the cost. Good Article. For $100 I also have done Global Entry which is also free since I have the Amex Platinum card. The Amex Platinum card has so many credits the fee gets given back to you with all the stuff the card gives you for the cost and the bonus points for signing up and spending.
Robert Leuck
April 14, 2023
When are you going to fix the Clear line mess you have at the pre-check in Dulles airport? Why do precheck people get through faster? Are you oblivious to the problem? Friday, April 14th at 7:10 am. Fix it or give me half my money back.
Katie Seemann
April 14, 2023
Hi Robert,
Thanks for reading, but we aren’t CLEAR. If you have a complaint I would suggest you contact the CLEAR team at Dulles for a resolution.
LQ
May 05, 2023
Love Clear – it makes airport security fairly painless. One thing – the family pricing seems to have changed to $60 per person. It’s interesting that Clear seems to have raised their prices but my Platinum AMEX hasn’t increased the amount of credit.
Barbara
May 18, 2023
I did not realize that United Mileage customers (and United Mileage Plus credit card holders) get a discount on Clear, so I went ahead and paid full price for myself and my husband for Clear, spending $189 plus $60. 🙁
D
May 19, 2023
What happens to your biometric info ? How is it kept secure? And, is it really deleted if you cancel?
Christine Krzyszton
May 21, 2023
Hi D. You can read the entire CLEAR privacy policy here: https://www.clearme.com/privacy-policy
Mark Dorfman
May 22, 2023
To obtain the special Military pricing can I do it online by uploading my ID or through ID me?
Keri Stooksbury
May 22, 2023
Hi Mark – according to CLEAR’s website, “CLEAR is offering America’s Veterans and active duty military a CLEAR membership for just $99 — a savings of $90! The enrollment process can be done entirely at a pod at the airport or started online. Bring your Veteran ID card or a valid U.S. Military ID to the airport (if your license does not denote it already) to secure the special rate.”
Stacy
August 08, 2023
They ended their Student Membership this past July. I was super bummed because I just enrolled this past May.
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