Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market. See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our credit card rating methodology.

Chicago O’Hare International Airport [ORD] – Ultimate Terminal Guide

Amar Hussain's image
Amar Hussain

Amar Hussain

Senior Content Contributor

Countries Visited: 63U.S. States Visited: 9

Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications incl...
Edited by: Juan Ruiz

Juan Ruiz

Compliance Editor & Content Contributor

Countries Visited: 40U.S. States Visited: 27

Juan has been involved in credit cards, loyalty, travel, and personal finance for more than 10 years. He has worked for several outlets including The Points Guy and Forbes and was previously Editor-in...
& Keri Stooksbury

Keri Stooksbury

Editor-in-Chief

Countries Visited: 39U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Pre-pandemic, Chicago O’Hare International Airport (ORD) was the busiest U.S. airport in 2019 in terms of aircraft movements, serving over 900,000 flights. It’s a major airport for connections all over the U.S., operating as the main hub for United Airlines and the third-largest hub for American Airlines.

Flight connections are easy between the 3 domestic terminals, all connected by airside pedestrian walkways. However, Terminal 5 is a bit more of a journey for international flight connections. That’s set to change in the future with a huge expansion project currently underway that will replace Terminal 2 with a new “global terminal” to accommodate both domestic and international flights under the same roof.

In the meantime, here’s what you need to know to get around O’Hare.

Quick Information

Airport: Chicago O’Hare International Airport (ORD)
Terminals: 4 total, numbered Terminals 1, 2, 3, and 5 (international terminal)
Airport Address: 10000 W. O’Hare Ave., Chicago, IL 60666
Distance from Downtown Chicago: Approximately 20 miles (32 km)
Website: flychicago.com
Phone Number: (800) 832-6352
Number of Daily Flights: 2,400
Destinations Served: 55 international, 155 domestic
Flight Information: View departures and arrival information on the Chicago Department of Aviation website.

ORD Terminal Map

Chicago O’Hare International Airport map. Image Credit: Chicago Department of Aviation

Airlines Operating From ORD

Airlines can operate from multiple terminals at O’Hare, so it’s best to check your reservation or live departure information on the day of travel to be certain.

Terminal 1

  • All Nippon Airways – ANA
  • Lufthansa
  • United Airlines

Terminal 2

  • Air Canada
  • Alaska Airlines
  • JetBlue
  • United Airlines

Terminal 3

  • Air Choice One
  • American Airlines
  • Cape Air
  • Denver Air Connection (Key Lime Air)
  • Iberia
  • Japan Airlines (JAL)
  • Spirit Airlines

Terminal 5

  • Aer Lingus
  • AeroMexico
  • Air France
  • Air India
  • Air New Zealand
  • All Nippon Airways – ANA
  • Austrian Airlines
  • British Airways
  • Cathay Pacific
  • Copa Airlines
  • Delta Air Lines
  • Emirates
  • Ethiopian Airlines
  • Etihad Airways
  • EVA Air
  • Finnair
  • Frontier Airlines
  • Hainan Airlines
  • Icelandair
  • Interjet
  • KLM Royal Dutch Airlines
  • Korean Air
  • LOT Polish Airlines
  • Qatar Airways
  • Royal Jordanian
  • Southwest Airlines
  • Sun Country Airlines
  • Swiss International Air Lines
  • TAP Air Portugal
  • Turkish Airlines
  • VivaAerobus
  • Volaris Airlines
  • WestJet
  • All international arrivals

ORD Airport Terminals

The road system that runs inside ORD is a hexagonal shape, with Terminals 1, 2, and 3 situated along the outside of the bottom 3 sides, and the parking lots, Multi-Modal Facility (car rental), and I-190 located in the top half.

Terminals 1 to 3 are referred to as the domestic terminals, and these 3 terminals are connected to each other via pedestrian walkways.

Terminal 5, the last terminal to be built, is located a short distance from the other terminals, connected by shuttle services and the Airport Transit System (ATS). Although it is referred to as the international terminal, some international flights do depart from other terminals — but they only arrive into Terminal 5.

Terminal 1

Terminal 1 at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Terminal 1 (T1) consists of Concourses B and C, with Concourse B attached to the main terminal, and Concourse C as a satellite terminal, connected by an underground pedestrian walkway.

Overall, the terminal has 54 gates, numbered B1 to B12, B14, B16, B16A, B17, B17A, and B18 to B24 in Concourse B, and C1 to C10, C10A, C11, C15, C16, C16A, C17, C18, C18A, C19 to C23, and C25 to C31 in Concourse C.

Both concourses have shops and restaurants and a United Club. Concourse C also has a United Polaris Lounge, as T1 is the primary terminal for United Airlines for both domestic and international flights.

Hot Tip: Want to find other United lounge locations? Check out the full list of U.S. United Club lounges.

Terminal 2

Terminal 2 at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Terminal 2 has a total of 41 gates across 2 concourses. Concourse E has gates numbered E1 to E17, and Concourse F has gates numbered F1, F3 to F7, F9 to F12, F14 to F17, and F19 to F28.

The lower numbered gates are situated in the main terminal, with E gates on the right and F gates on the left, until the terminal forks into the individual concourses.

There are shops and restaurants across both concourses and a United Club in Concourse F.

Terminal 3

Terminal 3 at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Terminal 3 is a large terminal, consisting of 4 concourses and 76 gates numbered as follows:

  • Concourse G: G1A, G1B, G2A, G2B, G3 to G5, G6B, G7 to G14, G14A, G16 to G19, G19A, G20, and G21
  • Concourse H: H1 to H6, H8 to H10, H11A, H11B, H12, and H14 to H18
  • Concourse K: K1 to K6, K8 to K10, K12, K13, K15, K16, and K18 to K20
  • Concourse L: L1, L1B, L2A, L2C, L3 to L5, L6A, L6B, L7 to L9, L10A, L10B, L10C, L11, L11A, and L11B

If passing through the central security checkpoints, Concourse G is to the far right and Concourses H and K are down the main central walkway, with Concourse H to the right where it forks and Concourse K to the left. Concourse L is to the far left of the terminal.

Concourses G and L both have an Admirals Club, and Concourses H and K have an American Airlines Flagship Lounge.

Hot Tip: Are you an American Airlines flyer trying to find other Flagship Lounges? See the full list of U.S. AA Flagship Lounge locations. 

Terminal 5

Terminal 5 at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Terminal 5 is ORD’s main international terminal, as it’s where the most international airline ticket desks are based. T5 also serves some domestic flights, and the other terminals serve some international flights.

In T5, flights depart from Concourse M, where there are 36 gates numbered M1 to M11, M13 to 21, M24 to M30, and M32 to M40. Passing through the security checkpoint, gates M18 to M40 are to the left, M13 to M17 are straight ahead, and gates M1 to M11 are to the right.

Inter-terminal Transport

Ground transportation at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Connecting between Terminals 1 to 3 and Terminal 5 is usually straightforward via the Airport Transit System (ATS) that runs between terminals.

The train service also connects passengers to the new Multi-Modal Facility for the car rental center, economy parking lot F, Kiss ‘n’ Fly, Pace buses, and Metra.

Airside Transport Post-security

Terminal Transfer Bus (TTB) 

Terminal transfer bus at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Hot Tip: The TTB service has been temporarily suspended.

The terminal transfer bus transports domestic arrival passengers between Terminals 1 to 3 and Terminal 5 for connecting flights, without the need to re-clear security again on arrival at T5.

This service is for passengers who are not required to collect their luggage in between connections, and it’s not available for international passengers arriving into T5 with connections in Terminals 1 to 3.

Buses operate daily from 11 a.m. to 9 p.m. and depart from the following locations in Terminal 3:

  • Gate G17
  • Gate K20
  • Gate L24

Walking

Terminals 1 to 3 are connected by airside walkways, which are useful for passengers arriving on a domestic flight and connecting to another domestic flight.

To walk from Terminal 1 to Terminal 2, the walkway is located on the departures level, opposite gates B5 and B6. The walkway arrives near gate E1 in Terminal 2.

To reach Terminal 3 from Terminal 2, the walkway is located near gate F1 and arrives into the rotunda of Terminal 3.

Walking time will depend entirely on which concourse and gate you’re walking to and from. The furthest points (Terminal 1, Concourse C to Terminal 3, Concourse L) are just over a mile apart from each other, so at an average speed, the maximum walking time would be around 20 minutes.

Landside Transport Pre-security

Airport Transit System (ATS)

Airport Transit System at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

The ATS is a light rail service that stops at all terminals. It’s located outside of the secure area, so you do need to re-clear security again at your connecting terminal.

Each terminal has an ATS station located landside and is well signposted with “ATS” signs. Trains depart frequently and run in both directions, so you can choose the route that will get you to your connecting terminal quickest. 

Hot Tip: Are you looking for some things to do while you’re there? Check out these popular Chicago activities and attractions.

Security and Customs at ORD

Each terminal at ORD has a different number of security checkpoints. Terminal 1 has 3 checkpoints, Terminal 2 has 1 checkpoint, Terminal 3 has 5 checkpoints, and Terminal 5 has 1 main checkpoint.

See below for each security checkpoint’s opening hours:

TerminalCheckpointHours of Operation
1CP14 a.m. to 8:30 p.m.
1CP24:15 a.m. to 8:30 p.m.
1CP34 a.m. to 6 p.m.
2CP54 a.m. to 8:30 p.m.
3CP63:45 a.m. to 8 p.m.
3CP73:30 a.m. to 9 p.m.
3CP7A3:15 a.m. to 10 p.m.
3CP85 a.m. to 7 p.m.
3CP95 a.m. to 8 p.m.
5CP1024/7
5CP1112:30 p.m. to 8:30 p.m.

TSA PreCheck

ORD has dedicated TSA PreCheck lanes at each terminal. Dedicated PreCheck lines are available at the following checkpoints:

TerminalCheckpointHours of Operation
1CP24 a.m. to 8:30 p.m.
2CP54:15 a.m. to 7 p.m.
3CP7A4:15 a.m. to 7:30 p.m.
3CP85 a.m. to 7 p.m.
5UnknownUnknown (if TSA PreCheck is unavailable, you will be given a card that enables you to keep your shoes on when passing through the standard lanes)

There is also a TSA PreCheck Enrollment Center located in Terminal 1 in the baggage claim area near door 1G. Opening hours are Monday to Friday from 7:30 a.m. to 11:30 a.m. and 12 p.m. to 4 p.m.

Once approved, you’ll receive a Known Traveler Number that will enable you to use TSA PreCheck lanes at any U.S. airport.

Global Entry

Global Entry kiosks are located at ORD for expedited clearance of passengers arriving into the U.S. from international flights.

Once an application has been submitted, the applicant will need to arrange an interview at an enrollment center. ORD has an enrollment center located in Terminal 5, which is open from 8:15 a.m. to 3:30 p.m. Monday to Friday.

Mobile Passport

ORD supports Mobile Passport Control for expedited U.S. arrival.

Submit your passport details and customs declaration to Customs and Border Patrol (CBP) via the app, and present your instant receipt and passport to an agent on arrival at ORD.

CLEAR

ORD participates in CLEAR, a program for expedited security clearance using eye and fingerprint scanning instead of showing an ID at the security checkpoint. CLEAR lanes are available during the following hours for PreCheck-eligible travelers and standard security:

TerminalHours of Operation
14:30 a.m. to 8 p.m.
24:30 a.m. to 8 p.m.
54:30 a.m. to 8 p.m.

ORD Airport Lounges

ORD has nearly 20 lounges, with many exclusively for passengers flying in premium cabins or eligible frequent flyer members. To relax away from the busy departure areas, any passenger can purchase a day pass to the Admirals Club, Swissport Lounge, or United Club.

LoungeLocationOpening Hours*Day Pass Fee per Person**
American Admirals ClubTerminal 3, near gate G8Daily: 6:15 a.m. to 7:45 p.m.$79
Terminal 3, near gate L1Daily: 6:15 a.m. to 7:45 p.m.
Terminal 3, near gate H6/K6Daily: 5 a.m. to 10 p.m.
American Flagship LoungeTerminal 3, between gates K6 and K6Daily: 5 a.m. to 10: p.m.n/a
British Airways LoungeTerminal 5, near gate M12Daily: 2 p.m. to 9 p.m.n/a
Delta Sky ClubTerminal 5, between gates M14 and M11Sun to Fri: 4:30 a.m. to 8 p.m.
Sat: 4:30 a.m. to 6:15 p.m.
n/a
SAS LoungeTerminal 5, near gate M20ADaily: 4:30 p.m. to last departuren/a
Swissport LoungeTerminal 5, near gate M13Daily: 7 a.m. to 9 p.m.$40
United ClubTerminal 1, near gate B6Daily: 5 a.m. to 9 p.m.$59
Terminal 1, near gate B18Daily: 5 a.m. to 9 p.m.
Terminal 1, near gate C16Daily: 5 a.m. to 9 p.m.
Terminal 2, near gate F9Daily: 5 a.m. to 9 p.m.
United Polaris LoungeTerminal 1, near gate C18Daily: 6 a.m. to 9 p.m.n/a
USO Lounge (active military only)Terminal 2, mezzanine (pre-security)Daily: 9 a.m. to 5 p.m.n/a
Terminal 3, Concourse G mezzanineDaily: 9 a.m. to 5 p.m.n/a

* Hours are subject to change without notice. Lounge access may be restricted at times due to capacity.
** Day Pass for any passenger. Lounges marked as n/a only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs.

Hot Tip: Want lounge access, but don’t want to pay the entry fee? Check out this article on the best credit cards for lounge access.

Priority Pass Access

Priority Pass members may access the Swissport Lounge, subject to capacity allowance.

Hot Tip: Find out about membership in our dedicated Priority Pass article, as well as the best credit cards for getting Priority Pass access.

Airport Dining and Drinks at ORD

ORD has over 130 restaurants, cafes, and food outlets, with the largest selection available inside the secure area.

If you want to plan where to eat before your flight, you can view available locations on the airport’s website and filter results by terminal, concourse, or gate number.

ORD Airport Wi-Fi and Charging Stations

Free and unlimited Wi-Fi is available at ORD, both outside and within the secure areas. To connect, follow these steps:

  1. Select “_Free_ORD _Wi-Fi” or “Boingo Hotspot”
  2. Launch your browser
  3. Select “Watch Ad to Connect”

Charging Stations: There are charging stations located at:

  • Terminal 1: Gates B5, B11, B12, B14, B19, C5, C15, C21, C28
  • Terminal 2: Gates E8, F2, F5
  • Terminal 3: Gates G13, G17, H12, K9, K12, L10B
  • Terminal 5: Gates M13

Hot Tip: Not every airport has a charging station, so don’t get caught with a dead battery. Check out this guide on the best portable charging banks so you’re always connected. 

ORD Airport Lost and Found

Who to contact for lost and found assistance depends on where you lost the item. If you lost something in the ticketing area, at the gate, or on an airplane, then you need to contact your airline.

For other areas, you can contact the relevant departments below:

  • Airport Transit System: 773-462-0400
  • Food Services: 773-377-7804
  • Parking Lots: 773-686-7532
  • Within the Terminals: 773-686-2385​​​​​​ (Chicago Police Department)
  • Security Screening Areas: www.tsa.gov/form/lost-and-found or 773-377-1210
  • Terminal 5 Customs: 773-686-3157

Additional Airport Information

Travelers Aid

There are Travelers Aid service desks in every terminal at ORD. The main office is located in Terminal 2, Concourse F near the Changing Places facility.

Information desks are located at:

  • Terminal 1: Baggage claim and near gates B8, C18
  • Terminal 2: Baggage claim and near gate F4
  • Terminal 3: Baggage claim and near gate K2
  • Terminal 5: Ticketing, upper level and arrivals area, lower level

Children’s Play Areas

ORD has a Family Lounge in Terminal 2 after security with colorful seating and occasional live entertainment, such as music and caricatures. ORD doesn’t rank among the most kid-friendly airports in the U.S. based on our study.

Baby Facilities

Nursing rooms can be found in the following locations:

  • Terminal 1: Gates B7, B10, C11, C23
  • Terminal 2: Crossover between E5 and F9, E1, F1
  • Terminal 3: Near the yoga room, G12, K5, K19, L6, L24
  • Terminal 5: M20
  • Multi-Modal Facility: north and south side of level 1

Unisex family restrooms are available at:

  • Terminal 1: Gates B4, B10, C16, C20, and baggage claim
  • Terminal 2: Opposite the Family Room, E5, and baggage claim
  • Terminal 3: Gates G11, H3, H5, H9, H12, K1, L7, L20 in the Rotunda, and baggage claim
  • Terminal 5: Near the security checkpoint and the food court
  • Multi-Modal Facility: on every level

Pet Relief Areas

Each terminal has a pet relief area, but only Terminal 3 has a relief area inside the secure area. These can be found at:

  • Terminal 1: Lower level, outside door 1A
  • Terminal 2: Lower level, outside door 2E
  • Terminal 3: In the rotunda
  • Terminal 5: Lower level, outside door 5B

Hot Tip: ORD leaves something to be desired when flying with your pet. Looking for airports that make it easier? Here’s a list of the top 10 pet-friendly airports to help you fly with Fido!

Duty-Free

Duty-free shopping is available in all terminals. These are located near gates B9, C17, F5, K5, M14, and M20.

Smoking Areas

ORD is a smoke-free airport, including the use of e-cigarettes. Designated smoking areas are located outside of the terminals.

Interesting Features

ORD has an Aeroponic Garden (where no soil is used for growth) and many of the restaurants use the fresh produce grown here in their meals. There are also some interesting art exhibits and a huge replica dinosaur skeleton.

Prayer

There is a multi-faith chapel located in Terminal 2 on the mezzanine level.

Money

ATMs are located in all terminals, both inside and outside of the secure area. Currency exchange centers can be found in the following locations:

  • Terminal 1: Near gates B10 and C18
  • Terminal 2: Near gate F1
  • Terminal 3: Near gate K10
  • Terminal 5: Near gate M8 and near door 5E on the lower level

Medical Center

Passengers requiring urgent care can visit the O’Hare Urgent Care Clinic, located in Terminal 2 just past the security checkpoint.

Luggage

There are no on-site storage services for luggage.

Important ORD Phone Numbers

Customer Service: 800-832-6352

Parking: 773-686-7530

Travel To and From ORD

Bus/Shuttle Center at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Transportation Options From ORD

Onward transportation services are located either on the upper or lower levels outside of each terminal, and are well-marked with overhead and floor signs.

Train

  • CTA Blue Line Trains: This underground train service is operated by the Chicago Transit Authority, with the airport situated on the blue line. Trains run 24/7 with the journey time to the Chicago Loop (downtown) taking 40 to 45 minutes. The station at ORD is located at Terminal 2 on the lower level of the main parking garage. Follow the signs for “Trains to City.”
  • Metra: The Metra Train is a commuter service connecting downtown with the Chicago suburbs. The north central service stops at ORD at the O’Hare Transfer Station, located on the northeast side of the airport. To reach the station, ride the shuttle bus from the upper levels of T1 to T3, or the lower level of T5. Alternatively, you can take the shuttle to the Multi-Modal Facility, and the station is a short walk.
  • Amtrak: For Amtrak services from La Grange Road Station, take the Pace bus 330 from bus bay 9 of the Multi-Modal Facility.

Bus

These operate from the “Bus/Shuttle Center” on level 1 of the main parking garage.

  • Pace: Pace bus routes provide access to downtown Chicago and beyond. Route 250 operates daily to downtown from bus bay 9 of the Multi-Modal Facility.
  • Regional Bus: If you’re traveling outside of the Chicago area, then there are many regional bus services available. View operators on the airport’s website.
  • Shuttle: Private or shared shuttles are available to pre-book. Go Airport Express is one operator, with pick-up and drop-offs outside of baggage claim on the lower level. All other shuttles operate from the Bus/Shuttle Center.

Taxi

  • Taxis are available at each terminal on the lower level outside of baggage claim. From the airport to downtown Chicago, the cost is around $30 to $40.

Limousine

  • Pre-arranged and on-demand limousine services are available at each terminal. Pick-up is available from the lower level center road lane outside of baggage claim.

Ride Services

  • Rideshare drivers are permitted to pick up and drop off passengers at Terminal 2 between doors 2A and 2D and Terminal 5 outside door 5B. Uber Black picks up on the lower level.

Transportation to Chicago Midway International Airport (MDW)

The most cost-effective way to get between the 2 airports is to ride the CTA to downtown Chicago on the blue line, and then connect via the orange line to MDW. The journey takes around 1 hour and 30 minutes.

Alternatively, there are regular shuttles that depart from the “Bus / Shuttle Center” at ORD, which take around an hour.

Driving to ORD

Arriving From Downtown Chicago

Take I-90 W from downtown Chicago to O’Hare Airport.

Arriving From MDW Airport

Take I-55 south in Forest View, then take exit 277A to merge onto I-294 N toward Wisconsin. Take exit 40 toward I-190 W/O’Hare/River Road, and keep right to merge onto I-190 W. Follow signs for the airport. 

ORD Airport Parking Information

Parking lot locations at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Official Airport Parking

There are a variety of airport parking options available for ORD passengers, located either outside of the terminals or further away near the Multi-Modal Facility.

Short-term Parking

Hourly parking is available in the main parking garage (Garage Lot A,) on level 1, adjacent to Terminals 1 to 3. Parking Lot D is adjacent to Terminal 5, with both parking lots offering the following rates:

DurationCost
0 to 1 hour$3
1 to 2 hours$6
2 to 3 hours$10
3 to 4 hours$14
4 to 8 hours$36
8 to 24 hours$77

Garage Lot A provides covered parking with a clearance of 6 feet 6 inches — Garage Lot D has no height restrictions.

Daily parking is available in Garages A (levels 2 to 6), B, and C (uncovered), with Lots B and C also adjacent to the terminals. This option is cheaper than the hourly parking lot after 4 hours:

DurationCost
0 to 1 hour$3
1 to 2 hours$6
2 to 3 hours$10
3 to 4 hours$14
4 to 8 hours$24
9 to 24 hours$42

Clearances are higher at Parking Lots B (9 feet 0 inches) and C (8 feet 5 inches).

Long-term Parking

If you require parking for a longer duration, then Economy Lots E, F, and G are the most economical options. Clearance is 8 feet 2 inches at Economy Lot F.

Passengers can ride the Airport Transit System to Economy Lot F for free. The following parking fees apply for Economy Lot F:

DurationCost
0 to 1 hour$3
1 to 2 hours$6
2 to 3 hours$10
3 to 4 hours$14
9 to 24 hours$22

Passengers can ride the remote parking shuttle from the upper level of the terminals to reach Economy Lots G and H. The following parking fees apply for Economy Lots G and H:

DurationCost
0 to 1 hour$3
1 to 24 hours$15

Valet Parking

Valet parking is available in Garage Lot A; follow the signs for “Valet Parking.” Parking fees are $26 for 0 to 8 hours and $64 for daily parking.

Reserved Parking

Reserved parking is located in Garage Lot A on level 4, and with advance booking, you won’t need to drive around searching for a space. The reservation fee is $10 per day, per space, in addition to the standard parking fees.

Pick-up or Drop-off Parking

Curbside pick-up and drop-off is available at every terminal; however, no waiting is permitted. Vehicles collecting passengers can utilize the Cell Phone Lot. This allows temporary free parking until the passenger calls for curbside pick-up.

Kiss ‘n’ Fly Parking

To avoid the congested airport roads, there is a parking lot for pick-up and drop-off located in the northeast corner of the Multi-Modal Facility. Passengers can ride the free ATS to and from Kiss ‘n’ Fly Parking.

Off-site and Hotel Parking

Off-site parking lots will offer the most favorable rates for parking your car, with all establishments offering courtesy shuttle buses to/from the terminals.

Daily parking for ORD starts at around $14, with easy booking available on airportparkingreservations.com.

Parking for Passengers With Disabilities

There are 200+ accessible parking spaces across the airport’s parking lots, located closest to elevators and other onward travel facilities. All shuttle buses operating to/from the parking lots lower to the curb for wheelchair access.

Hot Tip: Want more information about flying with a disability or mobility concern? See our guide to flying with a disability to make sure you know your rights and what can be provided by the airport and airlines.

Parking Contact Numbers

General parking inquiries: 773-686-7530

Car Rental at ORD Airport

Car rental companies are situated in the Multi-Modal Facility, accessible by shuttle bus from all terminals.

  • ACD Rent A Car: 877-822-3872
  • Alamo: 844-354-6962
  • Avis: 773-825-4600
  • Budget: 800-218-7992
  • Dollar: 800-800-4000
  • Enterprise: 855-266-9289
  • Fox: 323-593-7485
  • Hertz: 800-654-3131
  • National: 800-367-6767
  • Payless: 800-729-5377
  • Routes Car Rental: 800-467-6883
  • SIXT: 888-749-8227
  • Thrifty: 800-847-4389

Hot Tip: Read about the credit cards that include car rental insurance so you can avoid paying for expensive insurance through the rental provider. 

ORD Airport Hotels

DoubleTree by Hilton Chicago O’Hare Airport. Image Credit: Hilton

ORD has a range of 2-star to 4-star hotels, mostly located between 1 to 3 miles from the airport. If you want to be as close to the airport as possible, then the Hilton Chicago O’Hare Airport is located just outside of the domestic terminals.

Most hotels offer a shuttle service to and from the airport, so be sure to inquire about booking.

ORD Airport Hotels – Sorted by Distance from ORD

HotelAddress and Phone NumberStar RatingDistance From ORD (Miles)
Hilton Chicago O’Hare Airport10000 W. O’Hare Ave., Chicago, IL 60666

773-686-8000

40
Best Western at O’Hare10300 W. Higgins Rd., Rosemont, IL 60018

847-296-4471

31.7
Sheraton Suites Chicago O’Hare6501 Mannheim Rd., Rosemont, IL 60018

847-699-6300

41.7
The Rose Chicago, Tapestry Collection By Hilton5200 Pearl St., Rosemont, IL 60018

847-260-4770

3.51.7
Edward Hotel6600 Mannheim Rd., Rosemont, IL 60018

847-544-7500

31.8
Holiday Inn Hotel & Suites Chicago-O’Hare/Rosemont10233 W. Higgins Rd., Rosemont, IL 60018

847-954-8600

31.8
Four Points by Sheraton Chicago O’Hare10249 W. Irving Park Rd., Schiller Park, IL 60176

847-671-6000

31.9
Aloft Chicago O’Hare9700 Balmoral Ave., Rosemont, IL 60018

847-671-4444

32
Candlewood Suites Chicago – O`Hare4021 Mannheim Rd., Schiller Park, IL 60176

847-671-4663

22
Crowne Plaza Chicago O’Hare Hotel & Conference Center5440 N. River Rd., Rosemont, IL 60018

847-671-6350

42
Hyatt Place Chicago O’Hare Airport6810 Mannheim Rd., Rosemont, IL 60018

224-563-1800

32
O’Hare Inn & Suites4101 Mannheim Rd., Schiller Park, IL 60176

847-671-1404

22
DoubleTree by Hilton Chicago O’Hare Airport-Rosemont5460 N. River Rd., Rosemont, IL 60018

847-292-9100

42.1
Embassy Suites Chicago – O’Hare Rosemont5500 N. River Rd., Rosemont, IL 60018

847-678-4000

32.1
Hilton Rosemont Chicago O’Hare5550 N. River Rd., Rosemont, IL 60018

847-678-4488

32.1
Loews Chicago O’Hare Hotel5300 N. River Rd., Rosemont, IL 60018

847-544-5300

42.1
Extended Stay America – Chicago – O’Hare – Allstate Arena1207 E Touhy Ave., Des Plaines, IL 60018

847-768-0395

32.2
Residence Inn Chicago O’Hare7101 Chestnut St., Rosemont, IL 60018

847-375-9000

32.2
Hampton Inn Chicago-O’Hare International Airport3939 Mannheim Rd., Schiller Park, IL 60176

847-671-1700

32.3
Hyatt Regency O’Hare Chicago9300 W. Bryn Mawr Ave., Rosemont, IL 60018

847-696-12344

42.3
Motel 6 Chicago O’Hare – Schiller Park9408 Lawrence Ave., Schiller Park, IL 60176

847-671-4282

22.3
Quality Inn O’Hare Airport3801 Mannheim Rd., Schiller Park, IL 60176

847-678-0670

22.3
The Westin O’Hare6100 N. River Rd., Rosemont, IL 60018

847-698-6000

42.3
Chicago Marriott Suites O’Hare6155 N. River Rd., Rosemont, IL 60018

847-696-4400

32.4
Hampton Inn & Suites Rosemont Chicago O’Hare9480 W. Higgins Rd., Rosemont, IL 60018,

847-692-3000

32.4
Wyndham Chicago O’Hare1450 E Touhy Ave., Des Plaines, IL 60018

847-296-8866

32.4
Courtyard Chicago O’Hare2950 S. River Rd., Des Plaines, IL 60018

847-824-7000

32.5
Hyatt Rosemont Near O’Hare6350 N. River Rd., Rosemont, IL 60018,

847-518-1234

32.5
Hilton Garden Inn Chicago O’Hare Airport2930 S. River Rd., Des Plaines, IL 60018

847-296-8900

32.6
Super 8 by Wyndham Chicago O’Hare Airport2951 W. Touhy Ave., Elk Grove Village, IL 60007

847-827-3133

22.6
Comfort Suites O’Hare Airport4200 N. River Rd., Schiller Park, IL 60176

847-233-9000

32.7
Motel 6 Elk Grove Village – O’Hare2881 Touhy Ave., Elk Grove Village, IL 60007

847-803-9400

22.7
Comfort Inn O’Hare – Convention Center2175 E. Touhy Ave., Des Plaines, IL 60018

847-635-1300

32.8

Top 3 Hotel Stays Using Points

HotelAddress and Phone NumberStar RatingDistance From ORD (Miles)Point Redemption Cost
Hyatt Regency O’Hare9300 W. Bryn Mawr Ave., Rosemont, IL 60018

847-696-12344

42.3From 6,500 to 9,500 World of Hyatt points
The Westin O’Hare6100 N. River Rd., Rosemont, IL 60018

847-698-6000

42.3From 20,000 to 30,000 Marriott Bonvoy points
DoubleTree by Hilton Chicago O’Hare5460 N. River Rd., Rosemont, IL 60018

847-292-9100

42.1From 40,000 Hilton Honors points

The Hyatt Regency O’Hare is both the largest hotel outside the city and the largest convention center near the airport. The hotel offers great dining, a free airport shuttle, access to the “L” train, and Regency Club access to Globalist members or those who purchase an eligible room. This hotel is a real steal for World of Hyatt members that can book this hotel at 6,500 to 9,500 World of Hyatt points per night.

The Westin O’Hare provides close proximity to not only O’Hare International Airport, but also the Allstate Arena and Fashion Outlets of Chicago. Travelers receive a complimentary shuttle service, access to the “L” train, a fitness center, an indoor pool, and Starbucks coffee. Marriott Bonvoy members can book a room for around 20,000 to 30,000 points per night.

Guests at the DoubleTree by Hilton Chicago O’Hare can enjoy the property’s fitness center, pool, and business center, along with popular dining options like Gibsons Steakhouse and BC Bistro. DoubleTree is a member of the Hilton Hotels portfolio, so Hilton Honors members can book a room from 40,000 Hilton points per night, and guests with Hilton Gold status or higher receiver a complimentary breakfast each morning.

Hot Tip: Looking to have hotel status but don’t meet the stay requirements? There are lots of credit cards that award you complimentary hotel status simply for having the card. 

O’Hare 21 Expansion Plan

Expansion plan at Chicago O’Hare International Airport. Image Credit: Chicago Department of Aviation

Chicago recently announced the winning architectural firm for the O’Hare 21 expansion plan for a new Global Terminal. With an estimated completion of 2028, you’ll be waiting a while. But the $8.5 billion expansion project will replace the existing T2 with a modernized terminal and 25 additional gates.

The winning design by lead architects Studio Gang aims to bring the outdoors in, with lots of trees, sunlight, and open space. T2’s additional capacity will enable both domestic and international flights to depart from the new terminal.

Final Thoughts

Now that the Airport Transit System has been newly renovated, passengers can now ride this free service between all the terminals and to the car rental center, Multi-Modal Facility, economy car parking lots, and Metra train station with ease.

Terminal 5 has also seen some significant improvements with its capacity increased by 25%, new roadway enhancements, and expanded curbside pick-up and drop-off areas.

Frequently Asked Questions

About Amar Hussain

Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more.

INSIDERS ONLY: UP PULSE

Travel is changing fast... Stay on top of all the points strategies, exclusive offers & pivotal news - and lock in huge savings along the way.

We respect your privacy. Please view our privacy policy here.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. No responsibility will be taken by the bank advertiser for these comments.

76 comments

JUSTINE

August 30, 2019

My husband and I will be flying domestically from Las Vegas with American Airlines and arriving into Terminal 3. Our daughter will be flying with Qantas from Australia into Terminal 5. Are we easily able to meet her in the arrival area? As she is travelling on her own we dont want her to leave the Internationl Arrival area. Can we gain acces to this?

Christine Krzyszton

August 31, 2019

Hi Justine. When you arrive at terminal 3, you can take the bus to terminal 5. It is a short ride. You will be able to then go to the lower level of terminal 5 and greet your daughter at International arrivals. It is not a large area so you will have no problem.

ChicagoFrequentFlyer

October 01, 2019

Your list of terminals and which airlines operate in and out of each terminal is so far off, it’s not even funny. Have you been to ORD before?

Andrew Kunesh

October 01, 2019

Hello! Thanks for bringing this to our attention—we just updated the airline and terminal list with accurate information.

Anonymous

January 11, 2020

I saw the article after Dec 2019 update. Thanks for the exhaustive and extremely useful review.

Will

March 02, 2020

My Daughter is arriving in T5 enroute to Toronto from Japan. Her Toronto trip is out of T2. How easy is that (The ATS is out based on this article) and how long would she need? It’s a 2 hr layover. Thanks

Catherine Luther

March 03, 2020

Hi Will,

Replacement bus services are in place until the ATS re-opens and buses operate every 5-15 minutes from the lower level of Terminal 5. We can’t comment on how much time is required for connections as this can depend entirely on whether the inbound flight is on time, traffic on route between the terminals, and time to re-clear security.

Airports recommend 2 hours for a domestic flight and 3 hours for an international flight.

Meghna

March 16, 2020

How is the congestion and rush at Chicago o hare terminal 5 for departures amid Covid19 widespread. Do they have a fast track line for customs and immigration for passengers flying business class? My son Is travelling tonight to Dubai and I am so stressed. Stay Safe everyone!

Arezoo

May 21, 2020

My two kids and I are going to be arriving in terminal 3. Then we must go to terminal 5. What should we do? How can I transfer our luggage to terminal 5?

Jarrod West

May 22, 2020

Hi Arezoo,

Is your entire itinerary with the same airline? If so then they might check your luggage onto the final destination. But if you are switching carriers, or are flying into Chicago from a city outside of the U.S., then you will need to pick up your luggage at the baggage claim, head to terminal 5 and re-check your luggage.

Thanks for reading!

Niles

July 01, 2020

Where is a safe place to pick up someone in O’hare international terminal nowadays? Amid COVID-19, I am concerned if I wait in the area outside Door A or B, there will be a lot of people in an enclosed area.
Thank you

Jarrod West

July 02, 2020

Hi Niles,

I suggest waiting in the cell phone lot until the person you are picking up is able to call and arrange a safe pickup location. The lot is located on the west parking area of the terminal Recirculation road.

Thanks for reading!

Niles

July 06, 2020

Thank you for your reply.

Niles

July 06, 2020

How are the immigration and customs lines in international airports these days? Is it still very crowded, long wait, is there any distancing when waiting in lines, and do people wear masks? Thank you.

Vicki

August 30, 2020

There are no longer any skycaps at United OHare. A real nightmare since we had 10 bags to check pus our carryons. We had to get everything in ourselves. Three baggage carts plus.
Really bad.

RANJITH REDDY

December 17, 2020

Flying into ORD Terminal 5 on AirIndia, then traveling to Dallas on a separate domestic ticket from ORD to DFW on American Airlines (AA). Can I recheck bags in Terminal 5 at the AA counter and not have to drag the bags with me to the domestic terminal? Since the ATS is down, we have to use the bus service. I am traveling with an infant. Would I have to carry the bags to the domestic terminal from Terminal 5? Please share your insights on this.

Catherine Luther

December 21, 2020

Hi Ranjith,

This should be possible, but I would suggest you contact the airline to confirm as the check-in rules can vary at different airports.

Brandon V

February 18, 2021

As of 2/14/21, Southwest now operates 20 daily flights from ORD, utilizing three gates in Terminal 5. They offer nonstop flights to Denver (DEN) six times daily, Dallas Love (DAL), Nashville (BNA) and Baltimore (BWI) four times daily, and Phoenix (PHX) twice daily.

Jarrod West

February 18, 2021

Hi Brandon,

Thanks for pointing that out! I’ve updated the post to reflect that change.

Mounika

February 24, 2021

Hi, flying from Atlanta to Chicago ORD with Delta Air Lines arriving in terminal 2 then traveling to terminal 5 for an international flight with a different airline. I am so worried about the time and transfer through terminals as I need to claim my baggage from domestic and find a taxi to get to Terminal 5. Can you suggest to me if 3hr 30min is a safe enough layover for different airlines?
ATL – ORD Arrival 5:52PM ORD – HYD departure 9:30 PM

Christine Krzyszton

February 24, 2021

Hello Mounika. You should not have a problem with that connection. There is a shuttle bus from Terminal 2 to Terminal 5. More information here: https://www.flychicago.com/ohare/myflight/connecting/pages/default.aspx

Mounikq

February 25, 2021

Hello Christine, thanks for your reply but when I go through that link they mentioned that If you are arriving into domestic terminal and need to collect your luggage and recheck in T5, you will not be able to use this service .

Christine Krzyszton

February 25, 2021

Hello Mounikq.There are 3 types of airport transit between the terminals. The ATS which is the people mover train is shut down for repair. The TBB bus which transports passengers from the secure area of terminals 1, 2, and 3, to terminal 5 is the one that cannot be used if you have to collect your luggage because you have to leave the secure area where the shuttle bus is to get your luggage and you cannot get back into the terminal. The inter-terminal Airport Transfer shuttle bus is the one you will take to get to Terminal 5 and it picks up outside. Here is the info on that shuttle bus. https://www.flychicago.com/ohare/myflight/international/pages/default.aspx

bishnu

April 28, 2021

Hello,

My family from Nepal is coming to O’Hare on 29 April via Qatar Airways. I am wondering how and where I can receive them. I am super new to the airport. Also how to go to the Terminal 5 arrival section to receive the family? Your clear direction is highly appreciated.

I will reach O’Hare from Chicago via blue line train.

Thanks.

Catherine Luther

May 03, 2021

Hi Bishnu,

You would need to take the terminal shuttle bus from Terminal 2 where the blue line train station is located to Terminal 5 where you can meet passengers in the arrivals area.

christopher

June 01, 2021

I plan to travel on American Airlines from LHR to FAI via ORD. I will have to go to Border Control (first visit to USA with an ESTA)/collect baggage/recheck baggage in Terminal 5. Where do I recheck baggage with AA in T5? Also, do I clear customs and security in T5 before going to Terminal 3? Will the ATS be operational by then, is it after security? How long is it likely to take me to get from the gate in T5 to the gate in T3, going on the average time before Covid?

Jarrod West

June 06, 2021

Hi Christopher,

AA should have a designated section for you to recheck your luggage after you pick ut up. If for whatever reason they do not, just proceed to the AA check-in desk in Terminal 3. Yes, you will have to clear customs immediately upon arriving in the US, but you will not clear security until you arrive to Terminal 3. The ATS should be operating, and is pre-security and will take you from Terminal 5 to Terminal 3. I would estimate that the entire process should take you about 90 minutes.

Christopher

June 07, 2021

Thanks, Jarrod. Although I am not registered disabled, a wheelchair would help me to move between the terminals, do I arrange that with American Airlines or the Airport? Would a “pusher” be provided or would one of my family do the pushing, if the latter, would we be able to leave the wheelchair at the departure gate?

Jarrod West

June 07, 2021

Hi Christoper,

You’ll want to call American Airlines and request wheelchair assistance at least 48 hours before your trip begins, or earlier if possible. A pusher should be provided for you, which likely will be an airport employee.

Andy

June 13, 2021

FYI, the ATS light rail system between terminals at O’Hare is still NOT operational and instead buses operate between terminals from the upper (departure) levels at each terminal.

George

September 03, 2021

Is it possible to transit from the domestic arrival area of Terminal 3 to the secure departure area of Terminal 1 (AA to LH) without any checked baggage?

Jarrod West

September 03, 2021

Hi Geroge,

Yes, you can take the Terminal transfer bus between Terminals.

George

September 06, 2021

Thanks!

mmk44@ameritech.net

September 07, 2021

Are there skycap services for Southwest Airlines at terminal 5?

Jarrod West

September 08, 2021

Hi Mk,

They used to, but suspended the service during Covid and it does not appear that they have brought it back yet. Safe travels!

Miki

November 08, 2021

I have an hour connecting flight from Indianapolis to Chicago, do I have to go through security again? What is the process?

Christine Krzyszton

November 09, 2021

Hi Miki. If you have a 1-hour connecting time in Chicago O’Hare and you are connecting to a domestic flight, you should have enough time (if both flights are on the same airline). You should not have to go through security again. Even if your flights are on different domestic carriers, you can walk between terminals 1, 2, and 3 without exiting the secure area.

DGullicksrud

September 13, 2021

Does all luggage coming in through Terminals 1, 2, and 3 come into the same baggage area?

Jarrod West

September 16, 2021

Hi DG,

Each terminal has its own baggage claim. Safe travels!

B Smith

September 19, 2021

I have CLEAR and an AA flight out of ORD. Google tells me CLEAR is only terminals 1&2 and AA is in terminal 3. Would I be able to use CLEAR to go through security?

Christine Krzyszton

September 20, 2021

Hello B.Smith. Yes, you can use CLEAR in terminal 2 and after security, you can walk to Terminal 3 within the building. I’ve actually done this.

Chris Baldwin

October 25, 2021

Has any date been set for the reopening of the ATS, yet?

Christine Krzyszton

October 25, 2021

Hi Chris. Last week testing was going on when we were there and we were told that it will open any day now. Here’s hoping.

Christopher

November 06, 2021

I see it has now reopened, limited hours for now, increasing hours for a few months until 24/7. Busses are still running when the ATS isn’t.

Gerd

January 01, 2022

Mobile Passport was not accepted anymore in ORD when I arrived from Europe in Terminal 5.

Charles

February 21, 2022

I arrive by American Airlines from Heathrow. I am due to fly out to Fairbanks by United Airlines (not a codeshare, but on separate tickets). I believe I clear Border Control, claim baggage and clear customs in Terminal 5, After that where do I check in myself and my baggage? I note that United use T2 and T3, will the departure terminal be stated on the ticket, or does it vary day by day?

Jarrod West

February 22, 2022

Hi Charles,

You’ll check your baggage at the Terminal you’ll be departing from, which will be stated on your ticket.

Chris Ohlweiler

February 21, 2022

I have a 4 hour layover @ O’Hare between Charlotte & Seattle. I’m flying AA, so assume a T3 arrival/departure. I have Priority Pass and would like to utilize Swissport Lounge in T5.
Does access to T5 require a boarding pass for an international flight or will I be able to get there? Thanks.

Christine Krzyszton

February 21, 2022

Hi Chris. Having just visited the Swissport lounge at T5, I can say for sure that you will need an international boarding pass to get through security to visit the club. I understand your desire for a place to spend your 4-hour layover, however, you won’t be missing much by not visiting it. It is very small and has just standard offerings, nothing at all special. Plus, on a previous trip last month when we tried to access the club, they were not accepting Priority Pass. As the Air France lounge is closed for renovation, Swissport is accepting those passengers so capacity is strained.

Rob W

March 25, 2022

Can you provide accurate directions for getting to the Bus Shuttle Center from each of the three domestic terminals? The directions at the airport are vague to many who are not familiar with O’Hare and often there is no personnel at the airport that can guide guests to the Shuttle Center.

Christine Krzyszton

March 25, 2022

Hi Rob. The easiest way to reach the Bus/Shutter Center is to follow the red signs like the one posted above under Travel To and From ORD. While it might be easy to miss the signs while walking, they are posted all along the route and are the most accurate (and direct) way to reach the transportation center. I have transited ORD for decades via all three domestic terminals and still watch for those signs to guide me.

Rob W

March 26, 2022

While it has been awhile since I’ve traveled, I know the signs that you are speaking of and used to use them myself when I went out of town more frequently. They always worked well for me too. That said, when I get call from travelers at the hotel that I work at and direct them to use the (red and blue Bus Shuttle Center) signs, a good number of them still can’t figure it out. That’s why I was looking for some specific “routing” from each terminal to the shuttle center.

Mona

April 12, 2022

When will TTB ar ORD start running?

Christine Krzyszton

April 12, 2022

Hi Mona. Unfortunately, the airport website does not have a date when inter-terminal TTB service will begin again, only that it has been temporally suspended.

Najat

April 25, 2022

I arrived at T5 and am going to T3. Do I need to take all my luggage with me to T3 by bus or what?

Jarrod West

April 25, 2022

Hi Najat,

Yes, you can take the bus to Terminal 3.

Kevin

April 27, 2022

Hi. I‘ll soon be taking an Austrian Airlines direct flight from ORD T5 to Vienna. I would really like to visit the Polaris lounge in T1 and since I‘ll be traveling on an International Star Alliance flight in Business Class, I should have access. My question is, can I arrive at the airport at T5 to check in, go over to T1, go through security, visit the Polaris lounge and then go to T5 (through security again) and catch my flight? Or will I be denied entry to terminal 1? Thanks for the detailed guide and I look forward to your answer!

Jarrod West

May 04, 2022

Hi Kevin,

It is up to the discretion of the security agent, but they should let you into the Terminal if you tell them that you are heading to the lounge.

george

May 23, 2022

I am flying American Airlines from ORD to Heathrow and the flight departs from Terminal 3. Do I have to check-in at the International Terminal first and then take transportation to Terminal 3 to arrive at the Gate or can I check in at the American Airlines desk in Terminal 3?

Hi George. You can check in and clear security at terminal 3 at 3 hours prior to your flight.

John

May 29, 2022

How do I get from Terminal 1 baggage claim to Terminal 5 as quickly as possible?

Hi John. You can take the Airport Transit System train people mover between terminals. The train ride takes 10 minutes and stops at Terminal 1, 2, 3, and 5. Follow the signs from baggage claim in Terminal 1. Here is more information: https://www.flychicago.com/ohare/ServicesAmenities/services/Pages/transitupdate.aspx

Charles

June 01, 2022

In your information above you state United Airlines use Terminal 1 & 2 for domestic flights. However, the Airport’s own website says only Terminal 1 is used for United’s domestic flights, which is correct please?

Chris Hassan

June 01, 2022

Hi Charles,

United uses both Terminal 1 and Terminal 2 at ORD, as well as Terminal 5 for international arrivals.

John Schweikle

June 07, 2022

My daughter is flying for her first time alone. I would like to go with her as far as I can into the airport. Can I park in the lot and accompany her to the front desk where you check your bags? I don’t have a ticket and realize I can’t go with her into the terminals.
Thank You.

Katie Seemann

June 07, 2022

Hi John,
Yes you will be able to accompany her to the front desk to check her bags. You can walk her all the way to the security checkpoint. I hope she has a great flight!

Beth

August 03, 2022

I live in the Chicago area, my daughter has a 4-hour layover At O’hare. Am I able to purchase a pass so that I can meet her at the gate?

Christine Krzyszton

August 03, 2022

Hi Beth. You would need an actual boarding pass to access the secured area where the gate is located. Visitor or escort passes are normally issued only for accompanying minors, the elderly, travelers with special needs, or for military members. You can try to secure a pass from the check-in desk but it is unlikely you will be issued one. However, 4 hours should be enough time for your daughter to meet you then go back through security to catch her connecting flight. Baggage claim might be an option as there is a Starbucks there.

Pranav Shrotriya

September 22, 2022

My parents are flying in to terminal 5 and are booked to stay the night at the airport Hilton. Can they bring luggage carts on to the ATS train?

Jarrod West

September 22, 2022

Hi Pranav,

Yes, they should be allowed to do so.

Sam Wad

October 10, 2022

Hello, Is the bus service [I believe it is known as TTB between domestic and international terminal without leaving the secure area] working? Thank you!

Christine Krzyszton

October 10, 2022

Hi Sam. It was not working when I was there a couple of weeks ago and according to the airport’s website, service is still “temporarily suspended”. I suspect all the construction at Terminal 5 is presenting an obstacle to service resuming. Fortunately, the ATS train is fully functional.

Jim

April 24, 2023

Really poor experience in T5 last Friday. Security check was absolute chaos. No signs, unhelpful & rude staff. This is the last experience a passenger has with official USA before leaving your country. Leaves a very bad impression and completely unnecessary.

John F

May 08, 2023

You need to update your article – T5 does indeed have a dedicated TSA-PreCheck line as well as Clear. They have had it for at least a year now.

Keri Stooksbury

May 16, 2023

Thanks for the tips, John F. I’ve gone ahead and added CLEAR and have reached out to ORD for more info on the hours for T5 since its website does not indicate that this terminal has PreCheck, though datapoints on FlyerTalk as well as your note confirm it is up and running.

Hi David. You should have enough time to transit and catch your connecting flight if you take the inter-terminal bus. The bus leaves from gates G17 and K20 in Terminal 3 at O’Hare so you can proceed to the gate that is closest to your arrival gate. You will show your passport and boarding pass for your Terminal 5 departure flight to the representative to receive a ticket for the bus. The bus takes approximately 10 minutes or so depending on how many cool taxiing planes you have to wait for. You will not have to pass through security leaving Terminal 3 or arriving at Terminal 5 as the bus transits the tarmac to Terminal 5. You will arrive at gate M13. If you have to collect luggage in O’Hare because you have separate tickets, this will not work. Safe travels.

Any thoughts or questions? Comment below!

Email needed if you'd like comment updates. It will NOT be published.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

DMCA.com Protection Status