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The Ultimate Beginner’s Guide to Points and Miles [Express Version]

Andrew Kunesh's image
Andrew Kunesh

Andrew Kunesh

Former Content Contributor

Countries Visited: 28U.S. States Visited: 22

Andrew’s a lifelong traveler who puts in over 100,000 miles a year, with over 25 countries, 10 business class products, and 2 airline statuses (United and Alaska) under his belt. Andrew’s worked at Th...
Edited by: Keri Stooksbury

Keri Stooksbury


Countries Visited: 39U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...
& Kellie Jez

Kellie Jez

Director of Operations & Compliance

Countries Visited: 10U.S. States Visited: 20

Kellie’s professional experience has led her to a deep passion for compliance, data reporting, and process improvement. Kellie’s learned the ins and outs of the points and miles world and leads UP’s c...

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Getting started with miles and points can be tricky. After all, with so many cards available, where do you start?

Don’t get too overwhelmed — in fact, armed with the right knowledge, you can be flying for free (in business class, of course!) in no time at all.

If you’re looking to get started with airline miles and points, you’ve come to the right place. In this guide, we’ll walk you through the basics of earning miles and points.

But before we start, keep in mind that this article is for beginners. We’ll mostly focus on earning Chase Ultimate Rewards (because they’re simple and transferable) and give you a look at some of the other quirks and features of the miles and points game, too — let’s get started!

Hot Tip: Ask us literally any travel question about points & miles inside: “Level UP Travel“, our new Facebook Group. We’re even posting over-the-shoulder “how-to” videos on making bookings, searching for award space, maximizing your points – you name it. Join here for free.

First, Let’s Talk About Responsible Credit Use

Rewards-earning credit cards are the base of the miles and points hobby. These cards make it easy to earn airline miles quickly through welcome offers and spending multipliers. However — as with any credit card — rewards credit cards should be treated with great care and consideration.

With that in mind, we don’t recommend applying for a new credit card if you have a record of misusing credit. These cards often have high interest rates and expensive annual fees — so if you don’t pay the balance in full, it can cost you some serious coin in the long-run.

Likewise, don’t overspend just to earn points or meet a welcome offer — as a general rule, it’s only worth earning points on transactions you’re making anyway. In other words: no amount of credit card or airline points is worth going into debt over, so don’t do it.

Sound good? Great. Now that we have the heavy stuff out of the way, let’s dive into the miles and points earning fun!

How to Begin Earning Points: A Chase Ultimate Rewards Strategy

Image Credit: Jirapong Manustrong via

There are a ton of rewards-earning credit cards on the market. However, most of these are co-branded credit cards that earn points with a specific airline or hotel chain.

These cards can be great, but they have some major downsides. For example, you’re limited to redeeming points in 1 specific airline program, so you’re subject to program devaluations and limited award space.

With that in mind, we recommend earning transferable points that can be transferred to different airline partners. At Upgraded Points, one of our favorite types of transferable points is Chase Ultimate Rewards.

It’s easy to see why we love them: there is a vast network of Chase transfer partners, making the points super valuable. In fact, with these points you can book award flights on all airline alliances or redeem free hotel stays at some of the world’s most luxurious properties.

Hot Tip: Be sure to check out our guide to points and miles lingo for a full glossary of definitions.

But Why Should I Collect Chase Ultimate Rewards Points First?

There are 2 main reasons:

1. Chase Ultimate Rewards gives you access to 7 airline partners and 4 hotel partners.

This means you can transfer your Chase points to any of those airlines or hotels, giving you an endless number of options for redeeming these points. This also protects you from devaluations and gives you more options than if you were to earn on a single airline or hotel chain.

As mentioned earlier, this flexibility gives you access to all airlines in the 3 major alliances: Star Alliance, SkyTeam, and Oneworld. You’ll even be able to book award flights with some airlines that are not part of an alliance or redeem for free hotel nights by transferring to Marriott, IHG, or Hyatt.

Bottom Line: Earning transferable points (like Chase Ultimate Rewards) keeps your points balance flexible, so you’re never stuck to 1 airline or hotel chain.

2. Chase recently added a rule dubbed the 5/24 Rule.

In short, this rule prevents you from getting new Chase cards if you’ve opened 5 credit cards (across any bank) in the last 24 months. Currently, other issuers like American Express, Citi, and US Bank do not have this type of restriction.

If you’ve signed up for fewer than 5 cards in the last 2 years, we highly recommend starting with the Chase strategy we’ll lay out below. Because if you don’t do it now, who knows when you’ll be able to apply for Chase cards again?

BOTTOM LINE: Start your points journey by collecting Chase points. They are super easy to earn (see below) and you can transfer them 7 airlines and 4 hotel partners for endless choices!

What Other Transferable Points Can I Earn?

Chase isn’t the only bank that issues transferable points. In fact, American Express, Citi, and Capital One all have similar programs with their own set of transfer partners.

Don’t get us wrong: you should definitely earn and redeem those points in the future. However, because of Chase’s 5/24 rule, you’ll want to keep your focus on Ultimate Rewards points in the beginning. This will let you earn as many points as possible and not miss out on any valuable offers that you may not be able to take advantage of later down the road.

Hot Tip: Already maxed out your 5/24? No worries – head to the bottom of this article for a quick-start guide to American Express Membership Rewards, Citi ThankYou Points, and Capital One points

The Upgraded Points Express Guide (Step-by-Step)

Here’s how to jumpstart your mileage journey and quickly earn a healthy amount of Chase Ultimate Rewards points. In fact, this tried-and-true approach is how most of the Upgraded Points team got into the miles and points game themselves!

Step 1: Start With the Chase Sapphire Preferred® Card

Start your miles and points journey with Chase Ultimate Rewards points. Image Credit: Alexander Oganezov via Shutterstock

First, apply for the Chase Sapphire Preferred card.

The card usually carries a nice welcome offer bonus to get you started, and you’ll earn 5x points on travel purchased through Chase Ultimate Rewards, 3x points on dining, and 2x points on all other travel purchases. The “travel” bonus category includes flights, hotels, Uber, taxis, and even the subway. The “dining” category works at coffee shops, bars, and other dining establishments in the U.S. and abroad.

In short: it’s the perfect card to start with (and trust us: we get asked about the best starter card a lot). Plus, you’ll pay just $95 per year to keep the card and its great benefits.

Check out these articles to learn more about the Chase Sapphire Preferred card:

Chase Sapphire Preferred Card vs. Chase Sapphire Reserve® 

You may have seen the Chase Sapphire Reserve card, too. This is another great card in the Chase Sapphire family, but it has a few key differences from the Chase Sapphire Preferred card.

The main difference is in the benefits. The Chase Sapphire Reserve card has a number of frequent traveler benefits like a Priority Pass lounge membership, $300 annual travel credit, and complimentary Global Entry reimbursement. Additionally, the card has a higher award earning ratio for travel and dining purchases.

However, these benefits come at a cost. The Chase Sapphire Reserve card has a large $550 annual fee, while the Chase Sapphire Preferred card has a $95 annual fee.

Because of this, we recommend starting with the Chase Sapphire Preferred card before dropping money on a card with benefits you may not use in the beginning.

Step 2: Make the Chase Sapphire Preferred Card Your “Go-To” Card

Make sure you put all your purchases on your Chase Sapphire Preferred card when you first get it. This will help you meet the minimum spending requirement for the welcome offer and you’ll earn valuable Ultimate Rewards points with each purchase.

Step 3: Hit the Minimum Spend for the Welcome Offer Bonus

The most valuable part of a card is the welcome offer bonus. With that in mind, be sure you have a plan to hit the minimum spending required to earn the welcome bonus, usually within 3-4 months.

We emphasize “having a plan” so you don’t have to spend more than you usually would just to earn the bonus. Luckily, you can earn points for virtually all of your spending, including cell phone, cable, utilities, insurance, and other bills. And don’t forget services like Spotify, Apple Music, Netflix, Hulu, and Lyft!

If you need a boost to hit the minimum spend, you can use a service called Plastiq to pay bills that otherwise don’t accept credit cards. There is a small fee to use the service, but it can be worth it to earn that initial welcome offer bonus. You can use Plastiq to pay rent, a mortgage, student loans, and more.

Remember: carrying a balance and overspending is never a good idea, so be responsible and don’t buy unnecessary things.

BOTTOM LINE: Getting the big welcome offer bonus is critical to earning the maximum number of points possible. Make sure to track your spending and hit that minimum within the introductory period.

Step 4 (Optional): Use the Chase Ultimate Rewards Shopping Portal

If you’re shopping online, make sure you check the Ultimate Rewards shopping portal. If the online store where you are shopping has partnered with Chase, you can earn extra Ultimate Rewards points.

The whole process only adds 60 seconds (or less) to your shopping experience. All you need to do is log in to the Chase shopping portal, click on the retailer you’re purchasing from and you’ll then be redirected to their website where you’ll checkout as normal. Your bonus points will then be credited to your account a few weeks later!

Step 5 (Optional): Sign up for a Dining Program

Image Credit: via Shutterstock

You can earn extra airline miles or hotel points just by signing up for their dining program and attaching a credit card to your profile; nothing else is required.

If you dine at a participating restaurant, you’ll automatically earn the miles or points. And after 11 dines, you’ll earn VIP status that awards 5 points per $1 spent at participating restaurants.

Step 6 (Optional): Use Dosh for Extra Cash-Back on Everyday Purchases

Like dining rewards programs, Dosh gives you extra cash-back for participating purchases. Just sign up for an account, link a credit card, and use your card as normal.

You can earn up to 7% cash-back at participating merchants, which you can cash out via PayPal when you meet the $25 minimum payout threshold.

Step 7: Learn How to Use Ultimate Rewards

As mentioned earlier, Chase Ultimate Rewards has a wide array of airline and hotel transfer partners.

You can check out the full list of transfer partners below. Using these will give you much more value than redeeming your Ultimate Rewards for cash-back or gift cards.

Chase Airline Transfer Partners

Chase Airline Transfer PartnerMin TransferTransfer Ratio
(Chase > Airline)
Transfer Time
Aer Lingus AerClub1,0001:1Almost Instant
Air Canada Aeroplan1,0001:1Almost Instant
Air France-KLM Flying Blue
1,0001:11 hour
British Airways Executive Club1,0001:1Almost Instant
Emirates Skywards1,0001:1Almost instant
Iberia Plus1,0001:1Almost Instant
JetBlue1,0001:1Almost Instant
Singapore Airlines KrisFlyer
1,0001:11-2 days
Southwest Airlines Rapid Rewards1,0001:1Almost Instant
United Airlines MileagePlus1,0001:1Almost Instant
Virgin Atlantic Flying Club1,0001:1Almost Instant

Chase Hotel Transfer Partners

Chase Hotel Transfer PartnerMin TransferTransfer RatioTransfer Time
IHG One Rewards1,0001:11 day
Marriott Bonvoy1,0001:12 days
World of Hyatt
1,0001:1Almost Instant

Step 8: Decide on a Travel Goal

So you have a new stash of Ultimate Rewards points — now, it’s time to figure out how you want to use them.

Maybe you want to try an international first class flight such as Singapore Airlines’ famous Suites class. Or maybe you just want to take your family to the beach for a weekend. Whatever the goal may be, now’s the time to lock in your plan to make it happen.

Step 9: Keep Earning Chase Ultimate Rewards

Don’t worry — after you use your first haul of Ultimate Rewards points, you’re not done yet. Check out the following resources on how to earn more points (and go on more amazing vacations!):

When you’re ready for a second card to help you earn more Ultimate Rewards, you have a great option:

  • The Chase Freedom Unlimited® earns  5 points per dollar on travel through Chase Ultimate Rewards, 3 points per dollar on dining and drugstores, and 1.5 points per dollar on all other purchases.

Note that when you sign up for another Chase Ultimate Rewards card, you can combine your points into 1 central account. So if you have a Chase Sapphire Preferred card and a Freedom Unlimited card, you can pool points and earn more than 1 point per dollar on all purchases.

Hot Tip: Curious about what not to do? Here are the worst ways to use your miles and points.

The Express Guide for Business Owners

Image Credit: G-Stock Studio via Shutterstock

Step 1: The Ultimate Rewards 1-2 Punch

If you own a business, you may want to open the Ink Business Preferred® Credit Card for your business spending (you can also get the Chase Sapphire Preferred card for your personal expenses). Since we’ve already discussed what you get with the Chase Sapphire Preferred card, let’s take a look at what you get with the Ink Business Preferred card.

You will earn:

  • 3 points per dollar on travel, shipping, internet, cable, and phone services, plus advertising purchases made with social media sites and search engines each account anniversary year (on the first $150,000 spent per cardholder year)
  • 5x points per dollar on Lyft purchases (through March 2025)
  • 1 point per dollar everywhere else

If you put all your business spending on the Ink Business Preferred card and all your personal spending on the Chase Sapphire Preferred card, you’ll earn you some serious Ultimate Rewards points on all of your business and personal transactions.

Step 2: Enroll in Visa SavingsEdge

As a Visa business card, the Ink Business Preferred card is eligible to enroll in the Visa SavingsEdge program. Similar to the dining programs discussed above, once you’re enrolled, you don’t have to worry about a thing.

When you make a purchase at a participating Visa SavingsEdge merchant, you will automatically receive a small percentage back in the form of a statement credit. Depending on your business spending habits, you can rack up some serious dough with this awesome program.

Oh, and don’t forget to enroll your Ink Business Preferred card in Dosh, too. This will help you earn even more cash-back on your business purchases!

Step 3: From Minimum Spending to Travel Goals

The steps we discussed above for starting with the Chase Sapphire Preferred card apply for small business owners as well. Follow steps 3 through 7 to ensure you earn your welcome offer bonus and figure out your travel goals. Don’t worry, you can use Plastiq to pay your office rent, too!

Step 4: Keep Earning With the Ink Business Cash® Credit Card

Follow the above steps with this card as well! A great companion card with no annual fee is the Ink Business Cash Credit Card. For this card, you earn 5% cash-back on the first $25,000 spent in combined purchases at office supply stores and on cellular phone, landline, internet, and cable TV services each account anniversary year.

Plus, you’ll earn 2% cash-back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year. For all other card purchases, you’ll earn an unlimited 1% cash-back.

Don’t think “cash-back” is worthless, either — if you also hold the Chase Sapphire Preferred card, Ink Business Preferred card, or the Chase Sapphire Reserve card, you can combine your points and transfer them to any of the travel partners we discussed earlier.

Hot Tip: For more information on the perks related to this card, check out our article on the most valuable benefits of the Ink Business Cash card.

Get Ready for Your First Redemption

Before you think about your first redemption (assuming it’s international), you will need to make sure you have a valid passport.

Don’t forget to check our booking guides to make the redemption process even easier. These will walk you step-by-step through the booking process for many popular award tickets.

Planning for the Future

Let’s say in a few years, you’ve earned hundreds of thousands of points and redeemed them for an awesome vacation around the globe — look at you go!

Now you’re ready to move on to earn other types of transferable points. As discussed earlier in the article, there are 3 other major transferable points programs you can use to travel the world: American Express Membership Rewards, Citi ThankYou, and Capital One.

Each of these programs has unique transfer partners and cards with varying earning rates and features. Below is a quick primer on each of these currencies — we’ll give you an overview of their transfer partners, discuss some of the credit cards you can earn with, and dish out other important info.

Hot Tip: Not all points and miles are created equal. Check out our always up-to-date points and miles valuation guide to see how much all of the major travel currencies are worth.

American Express Membership Rewards

Next to Chase Ultimate Rewards, American Express Membership Rewards are the most well-known transferable points currency. American Express has an array of transfer partners that span all 3 major alliances, and even include some non-alliance airlines like El Al, Emirates, and Virgin Atlantic.

American Express has a variety of different cards that earn Membership Rewards points, too. Some of our favorites include the American Express® Gold Card that earns 4 points per dollar spent on dining and groceries and The Platinum Card® from American Express that offers 5 points on flights booked directly with airlines or with American Express Travel.

Want to learn more about American Express membership rewards? Check out these guides on earning and redeeming them:

Citi ThankYou

Citi ThankYou is another transferable points currency. It doesn’t have quite as many transfer partners as Membership Rewards or Ultimate Rewards, but it has some unique transfer partners like Qantas and THAI that can give you incredible value on redemptions to Asia (Hong Kong, Singapore, etc.), Australia, and beyond.

There are a few different cards that earn Citi ThankYou Points, and each has its own perks and earning structures. One of the most valuable cards is the Citi Rewards+® Card that rounds each purchase to the nearest 10 points.

Check out the following guides for more info on Citi ThankYou Points:

Capital One

Finally, Capital One is a newcomer to the transferable points game. This currency added transfer partners in 2018, giving cardholders the ability to transfer their points to partners like Air France/KLM FlyingBlue, Finnair Plus, Cathay Pacific Asia Miles, and more.

Hot Tip: Capital One cardholders can also redeem points toward paid travel at a rate of 1 cent per point.

Capital One offers an array of both business and personal credit cards you can use to earn points. These include the Capital One Venture Rewards Credit Card that earns unlimited 2x miles on every purchase, and the Capital One Spark Miles Select for Business that earns unlimited 1.5x on every business purchase.

Read these guides for more info on Capital One Miles:

The information regarding the Capital One Venture Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Capital One Spark Miles Select for Business was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom Unlimited® was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of the American Express® Gold Card, click here.
For rates and fees of The Platinum Card® from American Express, click here.

Frequently Asked Questions

About Andrew Kunesh

Andrew was born and raised in the Chicago suburbs and now splits his time between Chicago and New York City.

He’s a lifelong traveler and took his first solo trip to San Francisco at the age of 16. Fast forward a few years, and Andrew now travels just over 100,000 miles a year, with over 25 countries, 10 business class products, and 2 airline statuses (United and Alaska) under his belt. Andrew formerly worked for The Points Guy and is now Senior Money Editor at CNN Underscored.


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August 03, 2019

Great post, thank you.

Jarrod West

August 03, 2019

We’re glad you enjoyed it, Tom! Thanks for reading!


August 29, 2019

It was really helpful and the guide was on point. Thank you so much!

Andrew Kunesh

August 29, 2019

Thanks, Katherine! We’re glad you enjoyed the guide—safe travels!


March 07, 2020

Do any of these offers apply to South African citizens?

Jarrod West

March 07, 2020

Hi Lilia,

Unfortunately, these offers only apply to U.S. citizens.

Thanks for reading!


July 12, 2020

I like the content on your posts. Could you add my email so I can receive regular updates. Thank you.

Jill Stover

April 07, 2021

Just wanted to point out that Chase sapphire points to Emirates are not almost instant. It took almost 24 hrs for mine to appear. It is instant on the Chase side, but Emirates says it can take up to 7 days. It was an agonizing wait and I did get my upgrade in the end. Thankfully, Chase sent me an email when it went through so I didn’t have to keep checking my Emirates app. Can’t beat Emirates Business Class! This was amazing customer service on Chase’s end!

David ramsay

May 02, 2021

We have 2 asia miles accounts (cathay pacific) which will be expiring at end of july. Can we convert these to aeroplan (air canada) or Air Miles points? We live in Canada and will not be travelling to asia in the forseeable future. We realize that we will take a hit on conversion but. salvaging something is better than nothing. How do we go about the conversion?
Thanks in advance for your help.

Jarrod West

May 04, 2021

Hi David,

Unfortunately, you cannot transfer your Cathay Pacific Asia miles to Air Canada, or any other airline for that matter. However, you can use your Cathay Pacific miles to book flights with their Oneworld partners. Have a look at this post for some examples of how that works: /travel/airlines/how-to-redeem-cathay-pacific-asia-miles/

Doerer Andrea

October 29, 2021

Great article! Very informative. Also entering the giveaway 🙂


October 29, 2021

Y’all are a great resource and we share your content with our followers!

Andrea Reed

October 29, 2021

Appreciate this as a lot of time passes between redemptions for me!

Arley De Castro

October 29, 2021

Thank you for all the support and insights.

Reed Randy

October 29, 2021

Never a day that goes by that I’m not reading the posts. Cheers!


October 29, 2021

This blog has become my favorite. It doesnt matter what I need to know I can come here and find my answers. Thank you for not only the basic knowledge, but all the effort put into the depth of the info you share.

Jarrod West

November 01, 2021

Hi Roberta,

Thanks for the kinds words, and for reading!

Joyce Wong

November 03, 2021

Very comprehensive, thank you for laying out step-by-step instructions which are super helpful for Newbies, and also great reminders for those who have been doing this for a while. Some of these tips I’ve heard of and others I had no idea existed! Like DOSH…or VISA SAVINGSEDGE.

As always, super appreciate the dedicated team on Upgraded Points who take the time to outline in detail what to do, how to do, and WHY to do. I’ve bookmarked many pages from this website – essential tips and info to enhance our travels – THANK YOU for all you do!

Jarrod West

November 03, 2021

Hi Joyce,

Thanks so much for the kind words! Readers like you are why we do what we do! 🙂


November 04, 2021

Awesome article. I love your blog and your social media channels. This post was particularly helpful because I never knew to sign up for a Dining Program!


November 04, 2021

Great post! Thank you!


November 05, 2021

Definitely one of the most informative blogs out there!

Peggy Stumler Newman

November 05, 2021

I wish I would have read this when I first began the points and miles journey. Good article!

Ebonee Jones

March 06, 2022

This is awesome. Really guided me for my next vacation and which cards to use! Thanks!

Roger McCelland

February 25, 2023

How do I check my balance on my Amex card. Please

Keri Stooksbury

February 25, 2023

You can log in to your account at or call the number on the back of your card. Thanks for reading!

Jacob Richard

July 30, 2023

Are you rewarded for ALL purchases with this card or only the ones in a category listed:
“5x points on travel purchased through Chase Ultimate Rewards, 3x points on dining, and 2x points on all other travel purchases. The “travel” bonus category includes flights, hotels, Uber, taxis, and even the subway. The “dining” category works at coffee shops, bars, and other dining establishments in the U.S. and abroad.”

As I’m looking throughout the site, some cards will specify “1x point on all other purchases”. Not sure if that’s an understood rule or if the Chase Sapphire Preferred doesn’t reward for spending outside of the specified categories.

Keri Stooksbury

July 30, 2023

Hi Jacob – Yes, all purchase outside of the ones you mentioned earn 1x points. Thanks for reading!

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