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Hyatt Zilara All-Inclusive Resorts [Locations, Amenities, and More]

Katie Seemann's image
Katie Seemann

Katie Seemann

Senior Content Contributor

Countries Visited: 27U.S. States Visited: 27

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure an...
Edited by: Keri Stooksbury

Keri Stooksbury

Editor-in-Chief

Countries Visited: 39U.S. States Visited: 28

With years of experience in corporate marketing and as the Executive Director of the American Chamber of Commerce in Qatar, Keri is now Editor-in-Chief at UP, overseeing daily content operations and r...

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Spending time at an all-inclusive resort is a favorite type of vacation for many travelers. Not having to worry about who’s paying for dinner or how much drinks cost brings a new level of relaxation to any tropical getaway.

However, you may have noticed that most of the hotels and resorts we talk about aren’t all-inclusive. That’s because traditionally, all-inclusive resorts haven’t been a part of hotel loyalty programs. But all hope is not lost because Hyatt actually has 3 brands of all-inclusive resorts that you can book with your World of Hyatt points!

In this post, we’re going to talk about Hyatt Zilara resorts. These are adults-only all-inclusive resorts located in Mexico, Jamaica, and the Dominican Republic. At these resorts, all of your food, drinks, and activities are included in your room rate, so you don’t have to open your wallet while you’re on vacation if you don’t want to.

We’ll show you what you can expect at all 3 Hyatt Zilara locations and how you can book these resorts using World of Hyatt points.

What Is Hyatt Zilara?

Hyatt Zilara is an adults-only all-inclusive brand within the Hyatt portfolio. These resorts for those 18 years of age and older are traditional all-inclusive properties where just about everything is included in the room rate, including food and drinks. Even better, though, is that you can book Hyatt Zilara properties using World of Hyatt points.

While all of the Hyatt Zilara resorts are unique, there are some amenities you’ll be able to count on at all locations:

  • Food and beverages (including alcoholic drinks) are included
  • Most activities, including water sports, are included
  • Multiple pools
  • Nightly live entertainment
  • Fitness center
  • Spa facilities (for an additional charge)
  • No resort fees

Hyatt has 10 other all-inclusive brands including Hyatt Ziva. Hyatt Ziva properties are very similar to Zilara, but they’re family-friendly.

How To Use Hyatt Points To Book Hyatt Zilara Resorts

The process of booking a Hyatt Zilara resort with points is the same as booking any other Hyatt hotel with points, except for one detail — the number of people traveling.

Since Hyatt Zilara resorts are all-inclusive, the price is based on the number of people staying in the room, so it’s important you enter this information correctly regardless of whether you’re paying the cash rate or using World of Hyatt points.

When booking a Hyatt Zilara property, it’s important to correctly enter the number of people who will be staying in the room. Image Credit: Hyatt

When you’re paying in points, the cost is based on double occupancy, meaning you’ll pay the same price whether there are 1 or 2 people in the room. If you’re paying the cash rate, the cost for 1 person will be less than the cost for 2 people.

If you’re planning on having 3 or 4 adults in 1 room, you’ll have a harder time finding award availability. During our research for this post, we only found award nights for 3 or 4 people at 1 resort: Hyatt Zilara Rose Hall. The other 2 Hyatt Zilara locations only allowed points bookings for 1 or 2 people.

You could, however, use points to upgrade your room to a suite at all 3 locations.

Hyatt Zilara Award Chart

Here is what award nights will look like at the Hyatt Zilara properties:

Hotel CategoryOff-PeakStandardPeak
Category D:

Hyatt Zilara Rose Hall

Standard Room25,00030,00035,000
Standard Suite43,00048,00053,000
Extra Person13,00015,00017,000
Category E:

Hyatt Zilara Cancun

Hyatt Zilara Cap Cana

Standard Room35,00040,00045,000
Standard Suite56,00061,00066,000
Extra Person17,00020,00023,000

All room and suite rates are for single or double occupancy. Additional points per night are required for each additional guest (with a maximum of 4 people per room).

Hot Tip: Hyatt Zilara resorts don’t charge a resort fee. The price you see, whether in points or cash, is the price you’ll pay.

How To Earn Enough Points To Book A Hyatt Zilara Resort

It’s easy to earn World of Hyatt points thanks to great credit card options and easy transfers from Chase Ultimate Rewards.

World Of Hyatt Credit Cards

There are 2 co-branded World of Hyatt credit cards that will help you earn enough points to book a stay at a Hyatt Zilara resort. The World of Hyatt Credit Card comes with benefits like a Category 1 to 4 free night certificate and automatic Discoverist status, while the World of Hyatt Business Credit Card is a great choice for business owners who want a faster path to elite status. You can even spend your way to top-tier Globalist status with either of these cards.

Recommended World of Hyatt Credit Cards

Chase Ultimate Rewards Credit Cards

Chase Ultimate Rewards points are a flexible currency, and Hyatt is a Chase transfer partner at a 1:1 ratio almost instantly. Transferring Chase points to Hyatt is a favorite strategy among many points-and-miles enthusiasts since Hyatt offers so many great high-value redemption opportunities.

Recommended Chase Ultimate Rewards Credit Cards

Hyatt Zilara Locations

There are 3 Hyatt Zilara locations across Mexico, Jamaica, and the Dominican Republic. Let’s take a closer look at all 3 of these resorts to see what they offer — and how to book them using points.

The costs listed here are averages based on double occupancy prices throughout the year. Each resort’s peak, standard, and off-peak prices in points are listed, but we calculated the cent-per-point values using the standard award cost.

These values are examples of what you can expect to get, but you can get a higher (or lower) value depending on your specific travel dates. For reference, we value World of Hyatt points at about 1.5 cents each, so to maximize your points, focus on redemptions where the points value is higher than 1.5.

1. Hyatt Zilara Cancun (Mexico)

A swim-up suite at Hyatt Zilara Cancun. Image Credit: Hyatt

Located in the heart of Cancún’s Hotel Zone, Hyatt Zilara Cancun sits on a white-sand beach overlooking the Caribbean Sea. While it’s convenient to many of Cancún’s most popular attractions, there’s no shame in relaxing at the resort all day long.

All 310 rooms are large suites with at least 653 square feet of space. Each room has a furnished balcony with a hammock and an in-room minibar, while select suites have swim-up pool access and even exclusive cabana access.

You can grab a drink at the beachfront infinity pool’s swim-up bar or enjoy the Olympic-size lap pool. The resort organizes classes and games throughout the day as well as nightly live entertainment. The Sky Gym has everything you need to stay active, while the Zen Spa offers complete relaxation.

There are 6 restaurants plus multiple bars at Hyatt Zilara Cancun. Try Asian or Caribbean cuisine one night and then opt for Mexican or the international buffet the next. Guests staying in select room categories can try out Chef’s Plate, a restaurant that serves a 5-course gourmet meal complete with wine pairings suggested by the resident sommelier.

World of Hyatt Award Category: E

Points Needed per Night: 35,000 (off-peak), 40,000 (standard), 45,000 (peak)

Average Cash Cost: $390 to $660

Average Value per Point: 1.8 cents per point

2. Hyatt Zilara Cap Cana (Dominican Republic)

Gorgeous views from Hyatt Zilara Cap Cana. Image Credit: Hyatt

Located on Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise just 15 minutes south of Punta Cana International Airport (PUJ).

Each of the resort’s 375 suites offers at least 600 square feet of space with gorgeous ocean or resort views, along with a private balcony or patio, free Wi-Fi, and a stocked in-room minibar.

This resort offers guests everything they need for a spectacular vacation. There’s a pristine white-sand beach and multiple pools, including a beachfront infinity pool with a swim-up bar. At Canapolis Water Park, located onsite, guests can relax in the lazy river or get some thrills at any of the 7 water slides.

The massive 14,000 square foot fitness center features Zumba, spinning, cardio equipment, TRX training, and Pilates. Plus, there are plenty of daily fitness classes offered as well. After a day of activity, guests can enjoy the nightly live entertainment offered at the resort.

There’s no shortage of dining options at Hyatt Zilara Cap Cana, including everything from French, Polynesian, Caribbean, and Indian cuisine to a steakhouse and a pizzeria. There’s also a coffee lounge and a martini bar in addition to the lobby lounge and 2 swim-up bars.

Word of Hyatt Award Category: E

Points Needed per Night: 35,000 (off-peak), 40,000 (standard), 45,000 (peak)

Average Cash Cost: $500 to $750

Average Value per Point: 2.1 cents per point

Hot Tip: In addition to all of the dining options offered at this resort, guests also have access to all of the restaurants, bars, and lounges at Hyatt Ziva Cap Cana, located next door.

3. Hyatt Zilara Rose Hall (Jamaica)

Hyatt Zilara Rose Hall. Image Credit: Hyatt

Located about 20 minutes from Montego Bay, Jamaica, Hyatt Zilara Rose Hall is a great spot for an adults-only Caribbean vacation.

All guestrooms have a private balcony or patio overlooking the pool, gardens, or beach and a stocked minibar. Select suites even offer direct pool access.

Guests can stay active all day long at Hyatt Zilara Rose Hall. There’s everything from boogie boards and snorkeling to kayaks and catamarans. The fitness center offers daily classes and even has an aqua gym and water spin classes!

There are plenty of places to eat and drink at the resort. Options include fine French cuisine, Italian, Asian, Jamaican barbecue, and even an English pub. In addition, there’s a coffee bar, piano bar, and multiple pool bars throughout the property.

World of Hyatt Award Category: D

Points Needed per Night: 25,000 (off-peak), 30,000 (standard), 35,000 (peak)

Average Cash Cost: $400 to $575

Average Value per Point: 2.0 cents per point

Hot Tip: Use our printable beach vacation packing list to ensure you don’t forget any essentials.

Final Thoughts

If you’re looking for an adults-only all-inclusive resort that you can book with points, a Hyatt Zilara resort might be the perfect solution. These 3 resorts, located in Mexico, Jamaica, and the Dominican Republic, offer a relaxing, tropical escape for guests ages 18 and up.

At Hyatt Zilara, food, drinks, and most activities are included in your room rate, and you can even book a room using your World of Hyatt points. If you need more World of Hyatt points, you can transfer points from Chase Ultimate Rewards or earn them with a World of fHyatt credit card.

The information regarding The World of Hyatt Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure and Forbes Advisor.

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2 comments

Myi

August 14, 2023

Nice write up.

How strict are they about bringing kids to the adults only hotel? Meaning a 6month old be an issue?

What’s this new category D and E. They got rid of cat 1-4 and 1-7?
Can you use a cat1-7 or the 1-4 to book this hotel? Never saw D or E categories.

Thanks.

Jarrod West

August 14, 2023

Hi Myi,

As far as I know, you cannot bring children of any age to the adults only Zilara locations, and would have to stay on the Ziva side. That said you could always contact Hyatt to verify. Sadly, you cannot use free night certificates at all-inclusive properties.

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