After leveraging employee travel benefits from a previous corporate job, Brian set sail with his buddy around the world and has become a seasoned traveler who maximizes points and miles wherever possi...
Edited by: Jessica Merritt
A long-time points and miles student, Jessica is the former Personal Finance Managing Editor at U.S. News and World Report and is passionate about helping consumers fund their travels for as little ca...
22 comments
David
March 24, 2018
Why are some airlines excluded from Matrix ITA? There are two airlines on the routes I fly, but only one is featured by IT A. Therefore other comparison sites like Skyscanner that work better for me.
Alex Miller
March 24, 2018
It’s based on which airlines have an API or not (i.e. access to their data). For example – Southwest do not allow API access.
Jen
August 29, 2018
Do you happen to know why some AA routes cannot be found in ITA matrix but they are shown in AA website.
Michael McHugh
August 29, 2018
Hi Jen
Do you have an example of a route? My assumption is that ITA Matrix has not updated its schedule to the latest AA schedule on the route you are looking at.
Sarwar
October 12, 2018
Hi,
Do you know why most of the Indian airlines not listed on the ITA website.
I searched for a flight from kochi,IN to Male, Maldives and the first option I get is Sri Lankan Airlines bypassing the Indigo and Spice jet which give me a lower cost on a travel website.
Is there a link or way to check which airlines are listed in ITA?
Regards,
Sarwar
Stephen Au
October 13, 2018
Hey Sarwar,
Google ITA doesn’t show prices for low-cost carriers (LCC’s). Try a website like Momondo or Google Flights!
Sarwar
October 12, 2018
Hi,
Is there a way to see which airlines are listed on the ITA website?
Regards,
Sarwar
Stephen Au
October 13, 2018
Hey Sarwar, all airlines except low-cost carriers should be in the ITA database.
Michelle
November 19, 2018
Hi guys, I’m trying to book a multi-city flight and when I select my options I see a price of $3200, however when I go through the Bookwithmatrix site, it shows me a total cost of about $4600. Any reason why?
Christine Krzyszton
November 19, 2018
Hi Michelle. It is possible that one of the fare classes priced in your original search sold out and the new pricing is in a higher fare class. Each segment must price out in the exact same fare class to receive the same pricing. I would try other booking options such as directly on the airline’s website, Orbitz, Expedia, Priceline, Travelocity, etc. or through a travel agent. Thank you for the question.
Estibel
May 06, 2019
Is there a way to know Carriers Cargo rate like Passengers price on ITA Matrix?
Thanks.
Christine Krzyszton
May 08, 2019
Hello Estibel. Air cargo rates are not something we deal with here on Upgraded Points. The only site I am aware of that compares air cargo rates is http://www.freightos.com. Good luck with your search.
Paul
August 05, 2019
Hi Estibel, for carriers cargo rate, you can search the price from Freightos or searates, tryfleet,etc international logistics marketplace platform.
For instant price, you can also visit : https://www.move-cn.com/shipping-cost-from-china
Rosey
September 24, 2019
Using this software you still need to be cautious about the stated price. Two years ago a travel agent quoted $800AUD for a single flight from Budapest to Heathrow. The software also quoted the same price. This didn’t seem right to me for a flight of just under 3 hours. Checked on British Airway website and ended up paying less than $300AUD. I didn’t book at last minute but many months in advance.
Bernie
January 20, 2020
I’m getting an error “invalid paste” on bookwithmatrix, any idea what the issue can be? Thanks!
Jarrod West
January 21, 2020
Hi Bernie,
Are you copying anything after the fare construction message? You don’t want to include anything after that. In my experience that is what causes that error.
Thanks for reading!
Marty Brown
February 01, 2020
I was running into the same error message. I thought that all I had to do was copy the full results page (the one you first get after entering all your initial information for flight possibilities. What worked for me was to select just ONE of those resulting flights by clicking on its price on the left side of the screen. Copy that resulting page and it worked for me.
Briana
January 24, 2020
Hi!
Is there a way to specify that you want any legs longer than x hours to be a certain class? For example, short domestic legs can be cheapest fare class, but anything 8+ hours would need to be business class?
I’ve looked everwhere and can’t seem to figure this out.
keith
May 26, 2021
Looks like Bookwithmatrix may be out of commission now. Tried multiple times to access over the last few days and keep getting 504 errors. Too bad, it was a good site!
John
November 27, 2021
You missed the most valuable part of the seach engine for flights – the “timebar” button. These really simplifies understanding all your options. No other search site does this that I am aware of . It it brilliant and very intuitive when you try it!
JCC
Myi
August 09, 2022
Any way to still access the old 3.0 version of matrix? Was so easy to use.
Jarrod West
August 15, 2022
Hi Myi,
Yes, you can use this link https://oldmatrix.itasoftware.com/
Any thoughts or questions? Comment below!
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